Intuit Tax Specialist, Midwest jobs in United States
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Education at Work · 2 months ago

Intuit Tax Specialist, Midwest

positionUnited States
timePart-time
remoteRemote
seniorityNew Grad, Entry Level
money$19/hr - $20/hr

Education at Work is hiring college students to work as Seasonal Tax Specialists for Intuit (TurboTax) this tax season. The role involves helping customers with their tax returns through virtual connections, providing tax advice, and ensuring a positive customer experience.

Call CenterConsultingEducationEmploymentNon ProfitOutsourcingStaffing AgencyTraining

Responsibilities

Connect with TurboTax customers virtually using Smartlook video chat software
Provide tax advice and full-service tax return prep (we’ll train you and guide you)
Answer product and software questions
Assist with tax calculations and break things down in simple, easy-to-understand language
Create positive customer experiences by being empathetic, patient, and confident
Use trusted resources (government sites, training tools, and your team) to make sure customers get accurate, clear answers
Follow company policies to troubleshoot and resolve customer concerns
Document your customer interactions (don’t worry—we make it easy)

Qualification

Basic tax knowledgePreparer Tax Identification NumberCustomer service skillsProblem-solving abilitiesSpanish/English bilingual

Required

High school diploma
Enrolled in a degree-granting college program
18 years or older
Get (or be able to get) your Preparer Tax Identification Number (PTIN)

Preferred

Basic tax knowledge is helpful but not required—we'll train you!
(Bonus!) Spanish/English bilingual skills

Benefits

Competitive hourly pay
Opportunity to earn tuition assistance
Paid training—you’ll earn while you learn how to do the job
Mentorship and coaching to help you grow
Real-world, résumé-worthy experience in a nationally recognized brand

Company

Education at Work

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Education at Work is an outsourcing company that helps college students to secure their finances by rendering job opportunities.
dateFounded in 2012
location
Cincinnati, Ohio, USA
people-size501-1000 employees
web-link
https://educationatwork.org/

Funding

Current Stage
Late Stage
Total Funding
$4.5M
Key Investors
Salesforce Foundation
2024-01-05Series Unknown· $4M
2023-11-09Grant· $0.5M

Leadership Team

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Jaime Nunez
CEO/President
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Scott Blevins
Senior Vice President, Partnerships and Growth
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Recent News

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ASU+GSV 2025: America's Bipartisan Goals for Education
2025-04-15
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Students “Learn and Earn” through Work-Based Partnership ...
2023-12-22
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Education Nonprofit Gets $500K for Hiring Platform, Hybrid Program
2023-11-15
Company data provided by crunchbase