The Caton Companies ยท 5 months ago
Maintenance Supervisor - Charlottesville, VA
The Caton Companies is a leader in the apartment industry, dedicated to delivering exceptional living experiences and top-tier service to residents. They are seeking a Maintenance Supervisor to lead a team in ensuring resident satisfaction and operational efficiency at North Woods at the Four Seasons in Charlottesville, Virginia.
ConstructionProperty ManagementReal Estate
Responsibilities
Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency
Lead, mentor, and develop a team of service professionals to achieve performance goals
Manage service schedules, workflow, and resource allocation effectively
Implement and monitor service policies, procedures, and best practices
Handle resident inquiries, complaints, and escalations promptly and professionally
Monitor and analyze service performance metrics to identify areas for improvement
Ensure compliance with company policies, industry regulations, and safety standards
Maintain accurate records of service activities, budgets, and reports
Drive continuous improvement initiatives to enhance service quality and efficiency
Qualification
Required
Proven experience as a Maintenance Supervisor or in a similar leadership role within the apartment industry
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Problem-solving skills with a proactive approach
Preferred
HVAC certification and other relevant credentials are a plus
Benefits
Competitive salary and performance-based incentives.
Health, dental, and vision insurance.
401(k) retirement savings plan with company match.
Paid time off and holidays.
Opportunities for professional development and career growth.