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EBSCO Information Services · 1 month ago

Facilities Operations Specialist

US-NH-Hopkinton

Full-time

Hybrid

Senior Level

$25.69/hr - $36.69/hr

7+ years exp

EBSCO Information Services is a leader in delivering optimized research experiences and is seeking a Facilities Operations Specialist to maintain a safe and world-class facility. The role involves overseeing facilities operational processes, managing maintenance and cleaning functions, and ensuring compliance with health and safety regulations.

Content CreatorsDatabaseSaaS

Responsibilities

Deliver a safe, clean, secure, and organized facility, ensuring equipment is maintained, grounds are well kept, and operational throughout the year

Identify and resolve maintenance, cleaning, safety, and security issues

Respond to and address all customer requests in a courteous and timely manner

Manage the inventory and purchase process of facility items, including cleaning and kitchenette supplies

Maintain open communication with representatives of commonly used vendors and contractors scheduling and overseeing their services as needed, ensuring service level agreements are being met

Identify areas of continuous improvement, update existing, and create new processes, including storage optimization

Implement safety remediations reported by the Safety Committee auditors and oneself, ensuring alignment with OSHA standards and other governing guidelines are followed

Maintain a secure site by managing the building security systems

Act as the primary emergency contact, maintaining 24/7 availability, coordinating the resolution of emergency issues quickly and effectively

Support Facilities Leadership with onsite projects

Qualification

Facility maintenance experienceOSHA guidelines knowledgeMicrosoft 365 proficiencyCustomer service skillsEmergency response coordinationProcess improvementInventory managementPowered industrial truck operationHydraulic lift operationCommunication skillsIndependent work