Oracle · 2 weeks ago
Technical Program Manager – BADGE Kiosk Hardware
United States
Full-time
Remote
Mid, Senior Level
$78K/yr - $158K/yr
5+ years expOracle’s Global Physical Security (GPS) Systems Team is responsible for securing the corporation’s global datacenter and facility footprint through advanced Physical Access and Identity Management technologies. They are seeking a seasoned Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle’s BADGE Kiosk Hardware platforms, essential for secure issuance, management, and auditing of access credentials at scale.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Hiring Manager
Kirsten Cole, SHRM-CP
Responsibilities
Drive the end-to-end lifecycle from architecture and deployment to operations, upgrades, maintenance, and modernization of credentialing kiosks
Transition manual hardware provisioning and support workflows to automated, self-healing, and scalable processes
Serve as the escalation authority for device performance, software/firmware issues, and field incidents
Author roadmaps, investment cases, automation strategies, and device standardization documents
Develop, communicate, and execute the global multi-year strategy and technical roadmap for BADGE kiosk hardware in alignment with Oracle’s security and operational objectives
Oversee major deployments, lifecycle upgrades, and integrations, automating remote diagnostics, inventory health checks, firmware/software updates, and end-user ticket workflows
Identify and implement automated monitoring and alerting solutions to maximize device uptime and proactive fault resolution
Lead cross-organizational teams, including vendors and field services, to deliver against project milestones and SLAs, ensuring performance and compliance at every stage
Drive adoption of IoT and remote management technologies for rapid scaling and reduced hands-on maintenance
Pilot and scale new automation frameworks and digital touchpoints, reducing manual effort and enabling global self-service onboarding and credential renewal
Ensure all hardware and processes adhere to company and global regulatory requirements; maintain audit readiness through documentation and system controls
Collaborate with the PIAM/BADGE application and IT teams to ensure seamless integration and secure data exchanges between kiosk hardware and enterprise platforms
Own the quality and accuracy of supporting materials, including device standards, installation guides, support runbooks, troubleshooting playbooks, and audit documentation
Report status, device health, risk, and improvement opportunities clearly to technical management, business partners, and senior leadership
Qualification
Required
Bachelor's degree (or equivalent experience) in Engineering, Information Systems, IT, Security, or related technical discipline
Minimum of 5 years' experience in physical security hardware or automation program management, ideally with global scope and high-transaction environments
Hands-on expertise with badge kiosk systems, physical credentialing hardware, and identity issuance platforms (e.g., HID, Lenel (Must have), Suprema, Assa Abloy, or similar)
Advanced knowledge of remote device management, monitoring, and orchestration platforms
Demonstrated experience implementing workflow automation for deployment, support ticketing, diagnostics, update delivery, and user onboarding/offboarding
Proven track record integrating hardware platforms into enterprise PIAM or badging systems, using industry API standards and connector frameworks
Experience with change management, vendor partnerships, contract negotiation, and SLA oversight
Working knowledge of cybersecurity, device hardening, encrypted credential issuance, audit logging, and global privacy/compliance mandates (SOC 2, ISO 27001, GDPR, etc.)
Strong business process mapping, reengineering, and continuous improvement accomplishments, with measurable efficiency gains
Outstanding communication, troubleshooting, and stakeholder management skills across technical and business audiences
Preferred
Advanced degree preferred
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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