Tenneco · 2 weeks ago
IT Site Support
Elkhart, IN
Full-time
Onsite
Entry Level
1+ years expTenneco is a leading manufacturer and distributor in the transportation industry, dedicated to setting industry standards. The IT Site Support role provides crucial IT infrastructure support both on-site and remotely, ensuring reliable and secure operation of IT systems while collaborating with the Global IT team and external partners.
AutomotiveIndustrial DesignIndustrial ManufacturingInnovation ManagementManufacturingOperating SystemsProduct Design
Responsibilities
Provide incident, problem, and request management through IT service management systems
Procure, configure, deploy, and support end-user devices (laptops, desktops, workstations, mobile devices) and phone systems
Support servers, networks (WAN/LAN), UPS, switches, backup environments, and third-party vendor systems
Maintain on-site computer rooms, racks, cabling, and data rooms
Manage vendor service activities, SLAs, and escalation processes
Maintain IT asset registers and conduct physical audits; support refresh and retirement programs
Plan and implement IT infrastructure changes, expansions, or renovations
Execute patching plans, manage backup/restoration processes, and ensure critical equipment reliability
Track time, report efforts, and manage vendor resources on-site and remotely
Participate in audits, service-level reviews, continuous improvement initiatives, and training of end users
Support advanced engineering projects to develop new or improved processes and plant automation systems
Support Operations with troubleshoot, maintain, and program PLC and other automation controls for equipment
Conduct machine risk assessments, ensure compliance with machine safety standards, and participate in TMSS initiatives
Assist in facility expansion planning, layout design, system integration, and quality control
Create software requirements documentation, contribute to peer reviews, and participate in validation and testing
Develop and maintain process documentation, work instructions, and best practice guidelines
Gather, analyze, and compile data in presentable format from automation systems to support operations and continuous improvement initiatives
IT support for (2) locations within an hour of each other
Qualification
Required
Bachelor Degree in Electronics, Computer Science, Engineering, or similar discipline preferred
1-3 years of prior experience
Strong ability to work independently within a matrix organization
Expertise in installation, configuration, patching, and troubleshooting of Windows OS, Microsoft tools, and client-side software
Experience with Dell hardware (desktops, laptops, printers), handheld scanners, barcode printers, and plotters
Experience with Microsoft SQL server. Understanding of database structure, stored procedures, and queries
Basic troubleshooting knowledge for Windows Server, Cisco switches, access points, routers, APC UPS, LAN/WAN, and biometric devices
Familiarity with IT service desk processes and service-level objectives
Skilled in MS Project, Visio, Excel, Word, and PowerPoint
Strong technical troubleshooting, problem-solving, organizational, and time management skills
Customer-focused with excellent communication, relationship-building, and networking abilities; able to translate technical concepts for non-technical audiences
Ability to learn quickly, adapt to change, and meet project deliverables
Knowledge of 5S principles and ability to conduct knowledge-sharing sessions
Ability to support plant automation, process improvement initiatives, and integration of IT and controls systems
Flexibility to work long hours and other work schedules as needed
Ability to lift up to 50 – 100 lbs
Extensive standing, walking, climbing, stooping, bending over, reaching, twisting, arm wrist and hand motion
Manual dexterity
Good visual ability
Frequent skin exposure to chemical – based fluids such as coolant, drawing compounds, lubricating oils, etc
This job is performed in all areas of building facility including offices and production plant floor on all equipment and machines
Varying temperatures (cold to hot)
Infrequent exposure to outside weather environment
Fast – paced work environment
Small, confined space around some machines/equipment
Wet, slippery floors in some areas
Preferred
Experience with PLC & HMI equipment preferred
Optional experience with Active Directory administration, Bitlocker encryption, and mobile device support
Company
Tenneco
Tenneco is a manufacturing company that designs and markets automotive products.
10001+ employees
H1B Sponsorship
Tenneco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (10)
2023 (8)
2022 (12)
2021 (18)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$800MKey Investors
Apollo
2025-02-24Private Equity
2022-02-23Acquired
2021-03-17Post Ipo Debt· $800M
Leadership Team
Chintan Sopariwala
Executive Vice President, Chief Transformation Officer
John Patouhas CPA, CGMA
Vice President and Chief Accounting Officer
Recent News
Tenneco Automotive Operating Company Inc.
2025-12-02
Company data provided by crunchbase