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BayMark Health Services · 1 month ago

Patient and Customer Service Care - Front Desk Representative

Hudson, NH

Full-time

Onsite

Entry Level

1+ years exp

BayMark Health Services is a progressive substance abuse treatment organization committed to the highest quality of patient care. They are seeking a Certified Medical Assistant to greet patients, schedule appointments, take vital signs, and assist practitioners with treatment and lab sample collection.

Addiction TreatmentHealth Care

Growth Opportunities

Responsibilities

Schedules intake appointments, records and verifies patients' information and prepares medical records on new and returning patients

Check in patients, escort patients to and from waiting room, interviews patients and measures vital signs, records information into patients' electronic charts

Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes and as needed

Obtains blood specimens and collects nonblood specimens such as urine sputum, for laboratory testing

Prepares treatment rooms for examination of patients and disinfects treatment rooms, equipment and supplies using germicides

Acts as receptionist, performs secretarial duties and prepares and maintains reports and records

Triage/manage questions, phone contacts, and fax messages

File lab results into appropriate binders and distribute lab results to counselors

Attend weekly staff meetings and in-service trainings

Other duties as assigned

Qualification

Certified Medical AssistantPhlebotomyCPR/BCLS certificationPatient management softwareMS OfficeWrittenVerbal skillsPositive rapport with patientsNon-judgmental attitudeInterpersonal skillsAttention to detail

Required

High School Diploma of GED

Minimum age requirement of 18

Medical Assistant must be certified or registered

Phlebotomy is involved in the position and is a required skill

Possess CPR/BCLS certification

Familiar with State Regulations, DEA regulations and TJC and / or CARF Accreditation

Excellent written and verbal skills required; working knowledge of MS Office and patient management software

Ability to establish a positive rapport with patients; demonstrate a non-judgmental and accepting attitude toward the Substance Use Disorder population

Satisfactory drug screen and criminal background check