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Sonova Group · 17 hours ago

Clinical Trainer - Florida

Florida, United States

Full-time

Hybrid

Mid Level

$85K/yr - $105K/yr

3+ years exp

Sonova Group is seeking a Clinical Trainer to work with audiologists and hearing aid dispensers in Florida. The role involves providing training support for Phonak products, maintaining customer relationships, and representing the company at various events.

Medical Device

Responsibilities

Play key role in promotion and demonstration of new solutions during new product launch trainings

Support sales of all products within region, with primary emphasis on Sales Representative accounts

Needs analysis and provide product solutions for accounts

Maintain strong relationships and rapport with customers within region

Work closely with sales to ensure all customer needs are met through personal or group product training

Provide remote support for customers by phone and e-learnings as required

Represent Phonak and speak at national, state and regional meetings

Participate in Open Houses and other consumer marketing events

Meet or exceed required customer visits per week as defined by manager

Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis

Maintain expense reporting weekly and manage territory with in OPEX guidelines

Act as a mentor to new Clinical Training employees

Willingness to travel overnight frequently (up to 75%)

Other duties as assigned

Qualification

Au.DMaster's DegreeHearing aid sales experienceFitting Phonak productsCommunication skillsPresentation skillsTime managementOrganizational skillsMicrosoft Office SuiteCRM systemsFollow through skillsHearing aid technology knowledgeProblem solvingTeam player

Required

Au.D or Master's Degree in Audiology required

3+ years of hearing aid sales or dispensing either in a clinical environment or in a territory sales or training role

Strong problem solving abilities and capability to work under pressure

Strong time management and organizational skills

Proven track record of maintaining strong relationships

Effective communication skills

Exceptional presentation skills

Team player

Proficient knowledge of hearing aid technology and industry practices

Excellent follow through skills

Strong skills with Microsoft Office Suite, experience with CRM systems a plus

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Willingness to travel overnight frequently (up to 75%)