FastMed Urgent Care · 2 months ago
Sr. Applications Analyst-Ambulatory
Raleigh, NC
Full-time
Onsite
Senior Level
5+ years expFastMed Urgent Care is seeking a Senior Applications Analyst specializing in Ambulatory applications. The role involves configuring, testing, and maintaining software applications while acting as the primary support contact for end-users and leading projects in collaboration with various stakeholders.
Health CareHospitalPrimary and Urgent Care
Responsibilities
Acting as the primary support contact for the Ambulatory application’s end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software
Identifying and implementing request changes to the system
Serving as a liaison between end users’ workflow needs and EMR implementation staff
Performing in a senior analyst role and teaching, training, and guiding analysts to solutions
Maintaining regular communication with your vendor representatives including participating in weekly project team meetings
Working with vendor representatives, organizations business community, and end users to ensure the system meets the organization’s business needs regarding the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization’s workflows by attending site visit and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Taking ownership and leading projects involving multiple teams or team members
Performing and completing build tasks in more difficult application areas
Adhering to service level agreements in incident and task management
Appropriately escalating issues to team lead and management
Attending and participating in workgroup and steering meetings
Preparing agendas and performing system demonstrations for stakeholders
Reviewing and completing NoVA notes and upgrades within the project timelines
Maintaining all applicable certifications and ensuring CEE’s are up to date
Translating operational requests into EMR build tasks
Accomplishes all tasks as assigned or become necessary
Qualification
Required
Associates in Information Technology or Bachelor's Degree in Information Technology or related field, preferred
At least 5 years Epic experience
Epic certification(s)/accreditation(s) is required in the primary application for the position
Epic Care Ambulatory- Required
Preferred
At least 1 or more additional certifications in application areas, Preferred
Company
FastMed Urgent Care
FastMed is one of the largest urgent care providers in North Carolina.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-12-18Acquired
Leadership Team
Web Golinkin
CEO
Dan Murphy, CPA
Chief Financial Officer
Company data provided by crunchbase