Tata Consultancy Services · 2 weeks ago
Customer Support Engineer-EMS-core, eterra, Habitat UI
Austin, TX
Full-time
Onsite
Mid Level
$100K/yr - $180K/yrTata Consultancy Services is seeking a Customer Support Engineer with expertise in troubleshooting and analyzing GE e-terra, Habitat UI, and DMS products. The role involves diagnosing and solving issues related to electrical devices and supporting EMS products.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Expertise in troubleshooting, analyzing and solving GE e-terra, Habitat UI and DMS and related products
Experience in modelling various electrical devices
Able to troubleshoot issues using a variety of tools
Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
Knowledge of both Transmission and Distribution electrical grids
Familiarity with User Interface, SCADA and Modeling tools
Direct experience installing, maintaining or supporting GE e-terra EMS products
Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls
Qualification
Required
Expertise in troubleshooting, analyzing and solving GE e-terra, Habitat UI and DMS and related products
Experience in modelling various electrical devices
Able to troubleshoot issues using a variety of tools
Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
Knowledge of both Transmission and Distribution electrical grids
Familiarity with User Interface, SCADA and Modeling tools
Direct experience installing, maintaining or supporting GE e-terra EMS products
Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls
BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Business Standard India
2026-01-09
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