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KNAPP North America · 3 hours ago

Quality and Compliance Manager

Kennesaw, GA

Full-time

Hybrid

Senior Level

7+ years exp

KNAPP North America is a global company specializing in intelligent solutions for logistics automation. The Quality and Compliance Manager will lead the development and implementation of the Quality Management System, ensuring compliance with ISO 9001:2015 standards and fostering a culture of quality across the organization.

Industrial Automation

Responsibilities

Lead the development, implementation, and maintenance of the Quality Management System (QMS) in compliance with ISO 9001:2015

Oversee internal and external audits, ensuring timely resolution of nonconformities and continuous improvement and ensure robust compliance monitoring across all operational areas

Collaborate with the ISO Manager to ensure successful certification and surveillance audits

Drive and conduct KNAPP’s risk management

Own and manage the company’s document control and process mapping systems

Monitor and report on quality performance metrics and drive corrective and preventive actions

Ensure consistent application of quality standards across departments and customer-facing operations

Identify and implement process improvement initiatives using PDCA and Lean methodologies

Serve as the primary point of contact for all quality-related inquiries, including customer and regulatory requests

Eventually grow to lead and mentor a team of Quality and ISO professionals

Champion a company-wide culture of quality and compliance

Develop and deliver training programs on ISO standards, audit readiness, and continuous improvement

Drive strategic projects to enhance quality performance and operational efficiency

Work with the Safety Compliance Manager and act as a sparring partner in introducing OHS programs and processes

Perform other duties as assigned

Qualification

ISO 9001 2015Quality Management SystemInternal AuditingProcess ImprovementLeadershipRoot Cause AnalysisCorrective ActionsLean MethodologiesSafety ComplianceHIPAA ComplianceCommunication SkillsProject Management

Required

Minimum 7 years of experience in Quality Management, including 3+ years in a leadership role

Proven experience with ISO 9001:2015 implementation and auditing

Certified ISO 9001 Internal Auditor

Strong background in process improvement, root cause analysis, and corrective/preventive actions

Excellent communication, leadership, and project management skills critical for success

Authorization to work in the U.S

Passport or ability to obtain passport

Overtime as required by work

Occasional travel required up to 5%

Professional office etiquette is required at all times

Physical requirement may include: sitting for long periods of time, standing, walking, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 30 pounds