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11:11 Systems · 3 hours ago

Data Center Technician

Texas, United States

Full-time

Onsite

Mid Level

$39K/yr - $125K/yr

3+ years exp

11:11 Systems is looking for an experienced Data Center Technician to assist with data center operations across their global cloud infrastructure. The role involves installation and management of physical infrastructure hardware assets, focusing on compute, storage, and network hardware, as well as providing on-site support for implementation projects.

Information Services

No H1B

Responsibilities

Collaborate with multiple teams to provide on-site physical support for all implementation projects

Track and audit asset and component inventory at data center locations

Assist with all efforts requiring local presence within the data center including equipment racking, cabling, labeling, troubleshooting, and shipping of assets

Act as local point of contact for all vendor service activities

Collaborate on capacity management efforts for both infrastructure and facilities planning

Collaborate on infrastructure project planning and implementation processes

Act as a point of contact for other departments for datacenter issues and projects

Traveling between local data center locations in the Dallas-Fort Worth area

Occasionally work non-standard hours to perform change management and emergency requests

Participate in on-call rotation to provide coverage as required

Occasionally travel to assist with large project builds, company initiatives, and company events

Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values

Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies

Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements

All other duties assigned

Qualification

CompTIA A+ / Network+Data center operationsHardware deploymentCisco UCSDCIM softwareCommunicatorLift 50 lbsDetail orientedCritical thinking

Required

Experience deploying IT infrastructure in enterprise-class or service-provider scale data center environments

3+ years of experience in technical data center operations, with strengths in hardware deployment, management, and troubleshooting

Detail oriented and highly organized with a passion for accuracy and quality

Excellent communicator, high energy, positive attitude, and aptitude for professional growth

Capable of handling multiple projects of various sizes and priorities

Strong critical thinking skills, able to determine solutions for complex hardware problems and other data center related challenges

Experience with Office 365 suite of products including Outlook, Excel, Word and Power Point

Able to lift 50 lbs

Must be legally eligible to work in the United States without a visa sponsorship

Above average technical knowledge of hardware, network hardware, and data center vendor processes

Experience working in large-scale multi-datacenter enterprise or service provider environments

Familiarity and experience with Cisco UCS, HPE, and other enterprise-class infrastructure hardware platforms and products

Previous experience using and/or administering Data Center Infrastructure Management (DCIM) software such as Nlyte, Netbox, Sunbird Systems, Device 42, etc

An ability and initiative to learn and participate in a fast-paced environment