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Moyer · 3 months ago

Experienced Customer Service/Inside Sales Rep-Moyer & Son

Souderton, Souderton, PA, US

Full-time

Onsite

Entry, Mid Level

$22/hr - $24/hr

2+ years exp

Moyer Indoor Outdoor is a company looking to hire a dynamic Customer Service/Inside Sales Rep for their Oil/Propane division in Souderton, PA. The role involves being the first point of contact for customers, assisting with their Oil/Propane needs, and providing solutions and support to enhance customer satisfaction.

Health Care

Responsibilities

Answer in-coming Customer calls

Offer solutions in liquid energy to new and existing customers

Ability to create and process contracts via the internet

Provide answers/solutions to customer inquiries

Provide support to key customers as an advocate. Customers assigned by supervisor on individual basis

Relay information to technical support as necessary to provide optimum customer service

Provide billing information to customers

Provide product line-related information to customers

Process lead/estimate requests

Enter service requests in the computer

Communicate with Credit department in reconciling customer past due issues

Communicate with Billing department in reconciling customer billing questions

Attend internal and external training programs as provided and scheduled by Customer Service Supervisor

Complete or assist with all company duties as requested

Upsell additional products such as contracts

Offer opportunities to learn about other Moyer services

Qualification

Residential Oil/Propane experienceCustomer service skillsSales skillsMicrosoft Office SuiteMath skillsAnalytical skillsMultitasking abilityVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsProblem-solving skillsAttention to detail