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BIOTRONIK · 2 months ago

Field Clinical Specialist - Development Program

Field, MN

Full-time

Onsite

New Grad, Entry Level

BIOTRONIK is a leading manufacturer of cardio- and endovascular medical devices, with a commitment to advancing cardiology. The Field Clinical Specialist role involves providing technical and clinical support to physicians and patients, along with participating in a yearlong training program to become certified.

BiotechnologyHealth CareMedical

Responsibilities

Provide pacemaker & ICD follow-up to BIOTRONIK patients and physician customers

Provide pacemaker & ICD implant support within area of geographic responsibility

Provide in service training to physician, nursing, and technical hospital staff

Train peers in cardiac pacing and BIOTRONIK products

Provide technical and administrative support when required for clinical studies and scientific studies. This may include collection of patient data, support clinical sites and/or patient support

Poses strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct

Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general

Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products

Competency in all aspects of ICD implant and follow-up. FCS candidates that are not certified must demonstrate technical proficiency and implant certification within six months of hire date

Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of hire date

Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits

Assist the sales representative when working within a specific sales territory

Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on territory schedule. Scheduling is the responsibility of the Director of Sales. The FCS must carry a pager and be available at all times when on call

Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training

FCS may be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary

Out of town travel is expected to be no more than 30%

All other duties as assigned

Qualification

Biomedical EngineeringCardiac PacingICD Implant SupportTechnical ProficiencyNorth American Society CertificationPatient InteractionAdministrative SkillsCommunication Skills

Required

Bachelor's degree in Biomedical Engineering, Nursing, Physiology, Biology, Kinesiology or Exercise Science

Professional appearance and demeanor

Excellent communication skills

Interest in working directly with patients

Availability to hire is immediate or we can work with candidates as they are graduating and available

Provide 24-hour, 7 day a week on-call territory coverage (including holidays, weekends, evenings), during designated on-call periods

Available/willing to work/travel weekends and evenings

Ability to travel outside of assigned territory with ease, as needed

Continuous verbal and written communication

Must be able to drive approximately 80% of the time within assigned territory

Must have a valid driver's license and active vehicle insurance policy

Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

Sitting, standing and/or walking for up to eight plus hours per day

Environmental exposures include eye protection, infectious disease and radiation

Frequently required to use hands to finger, handle or feel objects, tools or controls

Ability to effectively use a mobile phone, PC, keyboard and mouse

Frequent bending/stooping, squatting and balance

Preferred

Willingness to relocate is a plus