Greylock Federal Credit Union · 5 months ago
Senior Teller Float
Pittsfield, MA, US
Full-time
Onsite
Mid, Senior Level
$20/hr - $21.25/hr
0+ years expGreylock Federal Credit Union is committed to building a diverse workforce that reflects the community it serves. The Senior Teller Float performs a variety of teller and member services, ensuring compliance with established policies and procedures while providing excellent service to Credit Union members.
BankingFinanceFinancial Services
Responsibilities
Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures
Accurately processes a variety of member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc). Balances cash, work and ensures proper documentation is signed and stamped at end of day
Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies. Promotes Branch business development and seeks to broaden member base. Responds to member inquiries and refers to Member Services for further action as needed
Actively participates in all sales campaigns through the use of Product Knowledge Center and in-branch coaching
Is accountable for performing the key job requirements of a Teller
Serves as a Vault Teller on a rotating basis after achieving Vault Training Certification. Orders Cash
Responsible for end of day balancing and maintaining Cash Recycler cash limits
Uses Greylock’s principles of Relationship Decisioning
Performs transaction overrides, after completing Override Comprehension Training. Is ATM balance certified. Conducts 'out of balance' cash drawer difference audits when necessary and corrects Teller errors. Can open and close the branch
Promotes the Credit Union wherever and whenever possible. Encouraged to actively represent the Credit Union in local civic, community and professional organizations
Qualification
Required
High School diploma or its equivalent
Good organizational, interpersonal, communication, problem solving skills and attention to detail required
Ability to efficiently and effectively process a high volume of transactions
Perform as a team player, displaying positive and professional attitude toward members and co-workers
Ability to use various types of office equipment, including office software, spread sheet applications, adding machines, cash recyclers (as applicable) and PC proficient in Microsoft Office
Ability to lift up to 25 pounds and stand for a long period of time
Employee needs reliable transportation to travel to and from various branches
Mileage will be reimbursed to and from branches from the employee's base work location
Preferred
Six months cash handling experience in a financial or service related position preferred
Benefits
Health benefits
2 medical plan options
FSA Medical/Dependent Care
HSA/HRA
Dental
Vision
Wellness
Retirement- 401k plans with employer match & employer pension contributions
PTO
Employee incentive plans
Opportunity for profit sharing
Employer paid life insurance
Short- and long-term disability
Additional life, accident, and critical illness benefits
Pet insurance
Medicare employee assistance
Company
Greylock Federal Credit Union
Greylock Federal Credit Union deals with financial services like digital banking, mortgages, auto and equity loans.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Bissell
President and CEO
Amit Behal
Senior Vice President, Chief Information Officer
Recent News
Company data provided by crunchbase