Hollywood Casino at Kansas Speedway · 2 days ago
Overnight Facilities Shift Manager
Kansas City, KS
Full-time
Onsite
Entry, Mid Level
$55K/yr - $55K/yr
1+ years expHollywood Casino at Kansas Speedway is part of PENN Entertainment, a leader in integrated entertainment and casino gaming. They are seeking an Overnight Facilities Shift Manager to oversee facilities operations, manage team members, and ensure high-quality customer service while maintaining safety and efficiency in operations.
Entertainment
Responsibilities
Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Customer Service to all guests and team members
Directly manage the facilities operations
Supervise Facility team members including interviewing, selecting, hiring, orientation, training, disciplines, and payroll including the management of attendance and time records
Supervise the work processes and procedures of team members including the assignment of tasks or apportionment of work to be done by team members including installation, repair, maintenance or replacement of electrical systems, heaters, plumbing, sinks, dishwashers, drains, carpentry, painting, furniture repair, landscaping, warehousing and storage, engine repair, snow removal and all job functions or duties of all Facilities team members
Coordinate staff and schedule special functions or promotions or projects including coordination and communication with other involved departments and preparation of any and all necessary documentation
Develop and implement departmental training programs, measurable performance evaluations and programs to reward and recognize performance of team members
Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers
Promote policies, procedures and processes to increase revenue and effectively manage expenses while protecting and preserving the assets of the company
Compile information, complete and submit reports to authorized management or accounting as required
Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory
Review and analyze departmental staffing needs and make recommendations for adjusting working schedules of team members to promote effective labor cost control while providing quality products and service
Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices
Facilitate daily pre-shift meetings and disseminate information to team members
Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of team members
Negotiate with vendors for supplies, machinery, parts and services as needed
Maintain strict confidentiality in all departmental or company matters
Gather information for long and short term planning to assist the Facilities Manager in budget planning
Drive and safely use company vehicles and equipment
Practice excellent customer service skills at all times to include, but not limited to, addressing customers’, vendors’, suppliers’ and team members’ needs courteously, promptly, and professionally
Meet all departmental or company project and assignment requirements and deadlines
Develop, attend or provide training as needed or required including but not limited to sanitation, and safety
Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter. Meet department uniform, appearance and grooming requirements
Must adhere to regulatory, department and company policies
Perform all job duties in a safe and responsible manner
Qualification
Required
Must be at least 21 years of age
Bachelor's degree from an accredited four-year college or university; or equivalent combination of education and experience
One or more years of experience in facilities, and project management
Must be proficient in Microsoft applications
Ability to understand and analyze budget & P&L statements
Managerial and critical thinking skills
Excellent employee relations skills
Ability to respond appropriately in emergency situations
Must have valid driver's license and acceptable driving history as determined by PENN Entertainment's auto insurance carrier
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
Ability to read and communicate verbally in English
Written communication skills in English may also be required
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to perform these operations using units of American money and weight measurement, volume and distance
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area
Possess ability to operate an adding machine and have basic computer skills
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Employee must be able to qualify for licenses and permits required by federal, state and local regulations
The employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls
The employee frequently is required to reach with hands and arms and talk or hear
Specific vision abilities required by this job include close vision, color vision, and peripheral vision
The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move up to 100 pounds
The employee must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
The noise level in the work environment is usually very loud
Employee will be exposed to an environment containing unrestricted second hand tobacco smoke
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Casino at Kansas Speedway
Are you ready to rule the red carpet? Hollywood Casino is the place for you! We'll add dazzle to your days and life to your nights with free admission, pulse-pounding games, incredible restaurants, and great giveaways.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase