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HUB International · 1 day ago

Senior Account Manager - Large & Complex

Wilmington, MA

Full-time

Onsite

Senior Level

$80K/yr - $115K/yr

5+ years exp

HUB International is the largest privately owned global insurance broker, providing a wide array of insurance products and services. They are seeking a Senior Account Manager to lead service and retention of assigned accounts, focusing on developing relationships with clients and ensuring their service needs are met.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Responsible to lead service and retention of assigned accounts with designated Producers

This role requires a moderate degree of independent discretion and decision-making based on industry knowledge and experience

Incumbent will provide guidance and service to clients, by developing professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues

Effectively manage a book of large clients with a minimum book size of $1M in revenue

Develop and maintain relationships with clients to ensure that all service needs are met

Work collaboratively with designated producers, Marketing, and other HUB colleagues

Review and analyze accounts for coverage, limits, and make appropriate recommendations

Review all applications, policies, endorsements and audits for accuracy

Complete loss/claim analysis and summaries

Handle renewals, service requests, claims, billing, certificates, and new policies

Prepare client proposals based on clients’ needs, rates, and coverages

Maintain the accuracy of data in the agency management system

Keep informed of changes and trends within the industry for the purpose of anticipating and responding to project objectives

Maintain an understanding of the markets and their appetites, submitting and procedures

Qualification

Insurance brokerage experienceAccount management experienceCustomer service skillsData entry skillsMicrosoft Office proficiencyAgency Management System experienceOrganizational skillsInterpersonal skillsCommunication skillsWork independently