Customer Service Representative jobs in United States
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TBG | The Bachrach Group · 3 hours ago

Customer Service Representative

TBG | The Bachrach Group is seeking a Customer Service Representative to join their dynamic, people-first team. The role focuses on providing excellent customer service by turning incoming calls and chats into scheduled property tours or virtual appointments.

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Growth Opportunities

Responsibilities

Handle 50–60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers

Qualification

Customer serviceMultitaskingOrganizedTech-savvyDetail-oriented

Required

Strong customer service experience
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented

Preferred

Call center, customer service, or leasing experience a plus

Benefits

Great Benefits
Competitive pay + monthly commission
Supportive, inclusive team environment

Company

TBG | The Bachrach Group

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For over 50 years, TBG has stood as a leader in the staffing and recruiting industry.

Funding

Current Stage
Growth Stage

Leadership Team

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Scott Bachrach
Chief Operating Officer
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Evan Price
District Director- Long Island
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Company data provided by crunchbase