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Four Seasons Hotels and Resorts · 1 week ago

In Room Dining - Room Service Server - Full Time

Kailua-Kona, HI

Full-time

Onsite

Entry Level

$15.94/hr - $15.94/hr

1+ years exp

Four Seasons Hotels and Resorts is a luxury hospitality company dedicated to providing exceptional guest experiences. They are seeking a Room Service Server who will be responsible for delivering food orders, greeting guests, and ensuring their satisfaction while exemplifying the company's service standards.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality

Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards

Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations

Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests

Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals

And More!