Database Support Engineer - EMEA jobs in United States
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Tiger Data (creators of TimescaleDB) · 1 week ago

Database Support Engineer - EMEA

positionEuropean Union
timeFull-time
remoteOnsite
seniorityMid Level

Tiger Data, formerly Timescale, empowers developers and businesses with the fastest PostgreSQL platform designed for various workloads. They are hiring a Database Support Engineer to provide technical support, manage support cases, and build relationships with customers to ensure their success.

ComputerDatabaseInformation ServicesSoftware
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H1B Sponsor Likelynote

Responsibilities

Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation
Manage support cases from beginning to end
Develop and maintain close relationships with our customers to help them be successful
Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture

Qualification

PostgreSQLRelational DB experienceTechnical support experienceCloud computing conceptsCuriosityWillingness to learnCommunication skills

Required

Bachelor's degree in computer science, information systems, or equivalent experience
Relational DB experience at scale: administration, data modeling, query optimization
Experience with relational databases (PostgreSQL a strong plus!)
Experience as a technical support professional with external customers
Strong aptitude to understand and learn new software products
Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience

Preferred

Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure
Experience with Relational databases, NoSQL databases, and data modeling tools
Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc
A strong sense of curiosity and a willingness to wade into the unknown and learn as you go

Benefits

Flexible PTO and comprehensive family leave
Fridays off in August 😎
Fully remote opportunities globally
Stock options for long-term growth
Monthly WiFi stipend
Professional development and educational resources 📚
Premium insurance options for you and your family (US-based employees)

Company

Tiger Data (creators of TimescaleDB)

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Postgres for Developers, Devices, and Agents. The data platform trusted by hundreds of thousands from IoT to Web3 to AI and more.
dateFounded in 2015
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.tigerdata.com/

H1B Sponsorship

Tiger Data (creators of TimescaleDB) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)

Funding

Current Stage
Growth Stage
Total Funding
$181.1M
Key Investors
Tiger Global ManagementRedpointIcon Ventures
2022-02-22Series C· $110M
2021-05-05Series B· $40M
2019-01-29Series A· $15M

Leadership Team

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Michael Freedman
Cofounder / CTO
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Recent News

New Enterprise Associates
New Enterprise Associates Portfolio
2026-01-05
Company data provided by crunchbase