URBN Dental Implants & Invisalign · 1 week ago
Dental Billing & Front Office
Houston, TX
Full-time
Onsite
Senior Level
5+ years expURBN Dental is a leading dental practice in Houston, known for its innovative approach and excellence in patient care. They are seeking a Dental Billing & Front Office leader to manage billing processes, advocate for fair reimbursements, and build a new department focused on dental-medical billing.
DentalHealth Care
Responsibilities
Lead front desk operations: welcome patients, verify insurance, handle scheduling and payments, and ensure an exceptional front office experience
Serve as the main point of contact for patients regarding billing questions, estimates, and account balances
Own the end-to-end OON medical billing process for advanced dental/OMS procedures (implants, grafts, peri-implantitis, OSA therapy, trauma, oncology)
Cross-code CDT → CPT/ICD-10 with mastery (e.g., CPT 21248, 21210, 21215, 41899, E0486)
Prepare ARB-ready packets: operative notes, imaging (CBCT), anesthesia logs, MD/nutritionist letters, literature support
Manage payer correspondence: EOBs, denials, appeals, open negotiations
File disputes via Texas TDI IDR portal (state-regulated plans) and CMS Federal IDR portal (ERISA/self-funded plans)
Craft winning arbitration submissions: FAIR Health benchmarks, complexity narratives, and “baseball-style” final offers
Train & mentor junior billing staff, building a scalable, best-in-class billing/ARB department
Track & report success rates, deadlines, and reimbursement vs. QPA benchmarks
Qualification
Required
Must be located in Houston, Texas
5+ years in medical billing
Strong command of CPT, ICD-10, CDT codes, payer portals, appeals, and denials
Track record in OON billing, arbitration, and payer negotiation
Familiar with FAIR Health benchmarks, NSA/Federal IDR, and Texas ARB rules
Ready to build, mentor, and grow a high-performing billing team
See billing as advocacy for patients and providers alike
Preferred
Dental/OMS/sleep medicine experience preferred
CPC, CPB, or equivalent AAPC certification preferred
Benefits
Health insurance
Growth path into Billing Manager role
A chance to lead a ground-floor department in a PE-ready dental platform
A culture of innovation, excellence, and people-first leadership
Company
URBN Dental Implants & Invisalign
Discover the URBN Dental Experience – Where People, Purpose, and Innovation Come First Looking for a new dentist? Schedule your visit today: Book Online Now https://bit.ly/3ONanWa At URBN Dental, we’re not just transforming smiles, we’re redefining the entire dental experience! With a people-first philosophy and a commitment to next-generation technology, we deliver dental care that’s as compassionate as it is cutting-edge! Featured in Vanity Fair, The New Yorker, and recognized as an Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase