Seasonal Part-Time Tax Specialist jobs in United States
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Foundever · 2 months ago

Seasonal Part-Time Tax Specialist

positionUnited States
timeFull-time, Part-time
remoteRemote
seniorityNew Grad
money$19/hr - $19/hr

Foundever is a global leader in the customer experience (CX) industry. They are seeking a Seasonal, Part-Time Tax Specialist to assist Intuit users with tax challenges through personalized customer service and consultations.

AdvertisingConsultingCustomer ServiceOutsourcing
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Responsibilities

Providing tax advice and/or full-service return preparation and signature
Addressing product and software inquiries
Assisting with tax calculations
Creating high-quality customer interactions and experiences that instill confidence through deep customer empathy and extensive knowledge and expertise in tax preparation
Utilizing and leveraging government websites, professional resources, and team expertise to find and deliver accurate answers to customers in everyday language
Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries
Document customer interactions

Qualification

Intuit CertificationIRS tax knowledgeEffective communicationProblem-solving skillsCustomer serviceCan-do attitudeTeam collaboration

Required

Be an active/enrolled student at Marshall University
At least 18 years old
Have a high school diploma or GED equivalent
Have a passion for helping people
Strong written/verbal communication skills
Approach life with a can-do attitude
Comfortable being on camera with your customers to humanize interactions
Must pass a background check
Must be willing to request a Preparer Tax Identification Number (PTIN)

Benefits

Build a custom schedule that works for you! Hours can be molded around your school and personal life.
100% paid, professional training
Flexible work hours with options between approximately 8 AM – 12 AM ET, 7 days a week
Learn new skills and robust knowledge to advance through your career journey
Develop and sharpen your leadership capabilities and workplace confidence

Company

Foundever

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Glassdoor3.6
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Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
dateFounded in 2019
location
Miami, Florida, USA
people-size10001+ employees
web-link
https://foundever.com/

Funding

Current Stage
Late Stage

Leadership Team

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Michelle Parks
CEO - U.S. Market
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Ana Athayde
Chief CX Technology Strategy and Partnerships
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Recent News

Business Wire
Foundever® Named Global Leader in the Everest Group 2025 Customer Experience Management (CXM) PEAK Matrix®
2025-12-17
CBC
Rogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues
2025-11-19
MarketScreener
AI, Hybrid CX Models Strengthen Australian Contact Centers
2025-10-31
Company data provided by crunchbase