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Sulzer · 20 hours ago

Inside Sales Representative

Pasadena, TX

Full-time

Onsite

New Grad, Entry Level

Sulzer is a leading engineering company with a proud heritage of innovation. They are looking for an Inside Sales Representative to join their Services_AME team, responsible for managing customer information, facilitating communication between teams, and supporting sales efforts.

Health CareManufacturingMedicalOil and GasPower GridWater

No H1B

Responsibilities

Assist in managing customer information in Salesforce. This person will be responsible for monitoring all required fields in SF and ensuring all are completed by operations and sales and notify appropriate individuals of deficiencies for proper update

Facilitate communications between the customer, sales and operations teams including any changes in scope, pricing, lead time, quality requirements including any hold points

Manage changes to job scopes

Host and manage customer visits to service centers

Assist sales team providing customers with historical repair information and technical pump data: i.e. pump curves, min flow data, GA drawings etc

ISRs will be responsible for lead generation in all identified prospecting accounts

Support EMS/TS sales reps on opportunities that they bring to the PS SC's including Salesforce completion and maintenance

Tracks and reports on collaboration activity

Corresponds with customers to help create opportunities

Be the trainer, coach and advocate for our Opportunity to Order tools and processes

Consistently promote a 'Customer First' culture and an effective TEAM environment

Support operations quality improvements and effectively communicate with the sales team

Facilitates lessons learned meetings

Other duties as assigned

Qualification

SalesforceSAPTechnical communicationMicrosoft OfficeCustomer servicePresentation skillsTeam collaboration

Required

Bachelor's Degree or currently pursuing degree

Capability to work in a highly technical machinery environment

Ability to closely interact internally with multiple operations divisions and commercial managers to produce accurate and timely sales proposals for client consideration

Exceptional oral and written communication skills

Presentation skills to accurately reflect the complexity of Sulzer Pumps, other Sulzer product lines and different geographical Sulzer locations & entities

Computer skills (Microsoft Office, Excel, PowerPoint (at a minimum) and the ability to process quotes, orders and projects through the company's CRM system (Salesforce.com) and SAP