Belden Inc. · 2 months ago
IT System Analyst - Operations Support
Richmond, IN
Full-time
Hybrid
Senior Level
$75K/yr - $112K/yr
5+ years expBelden Inc. is a company focused on connectivity solutions and innovation. The IT System Analyst – Operation Support will ensure the seamless performance of critical warehouse and transportation management systems, collaborating with operations teams to resolve technical issues and drive continuous improvement.
IndustrialManufacturingNetwork Hardware
Responsibilities
Provide frontline technical support for warehouse management systems (WMS) and transportation management systems (TMS), including Infor WMS Provia, Oracle Transportation Management (OTM), e2Open Parcel (formerly Flagship), Fedex Ship Manager Server, and Prisma Global Trade (integration support from ERP)
Serve as the primary point of contact for end users, diagnosing and resolving incidents, service requests, and system-related issues in a timely and professional manner
Monitor system performance and proactively identify opportunities for process improvement, troubleshooting recurring issues and implementing solutions and perform root-cause analysis for critical incidents and support after-action reviews to prevent future occurrences
Collaborate with IT and operations teams to support deployments, upgrades, integrations, and configuration changes for WMS/TMS platforms
Assist in data extraction, reporting, and analytics by leveraging SQL and advanced Excel functionalities
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Supply Chain, or a related field; or equivalent experience
Minimum of 5 years' experience supporting warehouse and transportation management systems in a fast-paced operational environment
Demonstrated experience working with Infor WMS Provia, Oracle Transportation Management (OTM), e2Open Parcel (formerly Flagship), and Prisma Global Trade or equivalent
Proficient in SQL for data queries, troubleshooting, and report generation
Advanced Excel skills, including knowledge of complex formulas and data manipulation techniques, are highly desirable
Strong analytical and problem-solving skills with the ability to work independently and as part of a team
Ability to manage multiple priorities in a dynamic environment with close attention to detail
Experience with providing evidence for annual SOX audits
Preferred
Familiarity with integration tools and middleware commonly used in supply chain environments
Experience with system upgrades, patch management, and user acceptance testing (UAT)
Exposure to scripting languages or automation tools is a plus
Benefits
Health/dental/vision
Long term/short term disability
Life insurance
HSA/FSA
Matching retirement plans
Paid vacation
Parental leave
Employee stock purchase plan
Paid leave for volunteer work in your community
Training opportunities
Professional talent management and succession planning
Corporate health well-being initiatives
Commitment to diversity, equity, inclusion and sustainability
Company
Belden Inc.
Belden Inc. delivers complete connection solutions that unlock untold possibilities for our customers, their customers, and the world.
5001-10000 employees
H1B Sponsorship
Belden Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (10)
2023 (4)
2022 (7)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-12-03IPO
Leadership Team
Dr. Ashish Chand
President and CEO
Tina Hennessy
Exec Asst to President & CEO, and Executive Chairman
Recent News
Business Wire
2025-11-20
Company data provided by crunchbase