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Westinghouse Electric Company · 8 hours ago

Inside Sales Engineer

New Stanton, PA

Contract

Hybrid

Entry, Mid Level

$54K/yr - $68K/yr

2+ years exp

Westinghouse Electric Company is committed to providing clean energy solutions and values its employees as its most valuable asset. As an Inside Sales Engineer, you will support the Asia region by being the primary customer contact for Nuclear Power Plants, managing customer quotations, and coordinating with sales managers to achieve business growth targets.

Electrical DistributionEnergyNuclear

Responsibilities

Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces

Effectively manage the quote turnaround time by coordinating with internal stakeholders

Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support

Interact with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction

Review and act upon weekly operational reports to achieve key performance metrics

Work with outside sales managers, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history

Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing

Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution

Prepare, review, edit, and help compile various reports relevant to customer satisfaction and internal metrics

Prepare special reports with observations, trends, and recommendations to management

Other duties as assigned with the goal to improve customer relationship and Westinghouse strategic initiatives