West Pharmaceutical Services · 6 hours ago
Sr. Director, Operations
West Pharmaceutical Services is a dedicated team focused on improving patient lives through innovative healthcare solutions. The Senior Director of Operations is responsible for building and developing operations organizations and processes to support strategic direction, ensuring quality and operational excellence.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
Directs and leads the site leadership team, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible
Ensures products meet the requirements of approved production plans at minimum costs within quality limits & consistent with FDA, cGMP, ISO & OSHA requirements
Responsible for identifying opportunities to improve customer service, quality, safety performance, scrap minimization or otherwise reduce manufacturing costs by using effective management, cost control techniques and Lean Manufacturing
Provides monthly reports and ongoing measurement of site results and various work initiatives including but not limited to identifying progress, issues, corrective action status, etc. for any work streams or planned activities
Builds, develops and manages operations leadership changes in manufacturing and operations through out the facility. Establish operations initiatives for continuous improvement
Consistently enforces all site policies, practices, procedures and guidelines
Administers a program for safety, hygiene and fire protection to safeguard the health and welfare of the personnel as well as to preserve the facilities
Performs other duties as assigned based on business needs
Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules
Exhibits regular, reliable, punctual and predictable attendance
Qualification
Required
This is an onsite position requiring the employee to be onsite 5 days per week
The Senior Director of Operations has primary responsibility to build and develop operations organizations, processes, and procedures to support the Organization's strategic direction
Plans and directs all aspects for the facility ensuring conformance with quality standards and support of new business opportunities
Ensures all operation's projects, initiatives and processes are in conformance with established policies and objectives meeting financial, quality, customer and employee objectives
Demonstrates strong leadership and communication skills
Directs and leads the site leadership team, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible
Ensures products meet the requirements of approved production plans at minimum costs within quality limits & consistent with FDA, cGMP, ISO & OSHA requirements
Responsible for identifying opportunities to improve customer service, quality, safety performance, scrap minimization or otherwise reduce manufacturing costs by using effective management, cost control techniques and Lean Manufacturing
Provides monthly reports and ongoing measurement of site results and various work initiatives including but not limited to identifying progress, issues, corrective action status, etc. for any work streams or planned activities
Builds, develops and manages operations leadership changes in manufacturing and operations throughout the facility
Establish operations initiatives for continuous improvement
Consistently enforces all site policies, practices, procedures and guidelines
Administers a program for safety, hygiene and fire protection to safeguard the health and welfare of the personnel as well as to preserve the facilities
Performs other duties as assigned based on business needs
Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules
Exhibits regular, reliable, punctual and predictable attendance
Bachelor's Degree in Engineering, Science or Business required
Minimum 12 years of related work experience preferably in the pharmaceutical industry
Travel Requirements 30%: Up to 78 business days per year
Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time
Preferred
Ability to directly supervise up to 10 employees who are managers/supervisors/professional staff in the manufacturing/production area and indirectly manage 200+ employees to achieve on-time, on-budget results
Prior manufacturing experience in a pharmaceutical industrial setting
Knowledge of glass, elastomers, medical devices, and direct management experience preferred
Proven leadership and production management experience
Understanding and experience applying Six Sigma Lean Manufacturing principles
Possess excellent negotiation and conflict resolution skills
Effective problem solving and interpersonal skills
Ability to establish and maintain good working relationships with all levels in the organization
Proficient in computer use including Microsoft Office
Excellent written and verbal communication skills with all levels of employees
Master's Degree MBA preferred
Manufacturing/Lean Six Sigma Certification preferred
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
H1B Sponsorship
West Pharmaceutical Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (24)
2023 (18)
2022 (26)
2021 (17)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
2026-01-20
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