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SMBC Group · 1 day ago

Senior Analyst - Vendor Operations - Associate

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$73K/yr - $115K/yr

SMBC Group is a top-tier global financial group offering a diverse range of financial services. The Senior Analyst will support the development and oversight of critical and high-risk supplier relationships, ensuring compliance with the Supplier Management Program and Third Party Risk Management policy.

AdviceBankingFinancial Services

H1B Sponsor Likely

Responsibilities

Lead a portfolio of critical and high-risk third-party relationships across the team

Develop a comprehensive understanding of third-party vendors and associated contracts

Assess and articulate key elements of supplier relationships, including parent-child structures and engagement-level details

Keep Third Party Executive Sponsors informed of relationship status and developments

Oversee TPRM deliverables, ensuring timely completion by contract owners

Track and manage key supplier oversight activities, including:

Contingency plans

Performance scorecards

Quarterly Business Reviews (QBRs)

Periodic due diligence and reassessments

Business acknowledgment of due diligence results

Issue management and termination checklists

Escalate concerns when contract owners fail to support supplier oversight adequately

Implement monitoring and assessment plans to evaluate third-party performance and risk controls

Ensure performance scorecards are completed accurately and in compliance with TPRM standards, with appropriate evidence and approvals

Confirm that management routines and measurable SLAs are in place and properly reported

Monitor and manage third-party issues, including:

Remediation action plans

Risk acceptances

Performance improvement plans

Escalation of findings and incidents

Ensure termination activities are initiated and completed as required

Partner with Sourcing and Procurement to ensure contracts include appropriate terms, SLAs, protections, and regulatory compliance

Foster inclusive and mutually beneficial vendor partnerships that support bank operations and customer experience

Identify and implement process enhancements to improve reporting and workflow efficiency

Qualification

Supplier managementRisk managementData analysisProcess improvementNegotiation skillsProject managementSix Sigma certificationCoupa familiarityRegulation W knowledgeData science exposureMachine learning exposureArtificial intelligence exposureInterpersonal skillsCommunication skillsProblem-solvingOrganizational skills

Required

Bachelor's degree or equivalent experience

Proven experience in supplier management, reporting, and data analysis

Strong interpersonal skills with the ability to engage diverse stakeholders

Demonstrated ownership of complex relationships and accountability enforcement

Background in risk management, security solutions, or related programs

Passion for process improvement and operational excellence

Strong negotiation, decision-making, and problem-solving abilities

Excellent analytical, organizational, and communication skills (written and verbal)

Preferred

Familiarity with Coupa or similar procurement platforms

Project management experience

Knowledge of Regulation W (Reg W)

Six Sigma certification

Exposure to data science, machine learning, or artificial intelligence

Benefits

Annual discretionary incentive award

Competitive portfolio of benefits

Company

SMBC Group

Glassdoor3.5

SMBC Group is a top-tier global financial group.

Founded in 1590

New York, New York, USA

10001+ employees

https://www.smbcgroup.com/americas

H1B Sponsorship

SMBC Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (160)

2024 (87)

2023 (73)

2022 (44)

2021 (29)

2020 (26)