Vice President of Lodging Operations jobs in United States
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Vail Resorts · 3 months ago

Vice President of Lodging Operations

Vail Resorts is a leading company in the hospitality industry, known for its renowned destination resorts. The Vice President of Lodging Operations will oversee hospitality operations across various mountain resorts, ensuring operational and financial performance while shaping the growth strategy of the Hospitality division.

LeisureTravel

Responsibilities

Serve as primary support for the market senior leaders overseeing all lodging (except for third-party managed properties in the markets), food & beverage, golf and other ancillary business operations
Responsible for all results of the respective hospitality markets, including financial, guest service, brand standards/quality control, employee experience, safety/workers compensation, and other operational measures
Responsible for the growth of the hotel and property management/rental management portfolio and services in the respective markets
Partner with key stakeholders across the organization, including mountain division, legal, sales, marketing, accounting, human resources, IT and other departments to maintain and direct operations of the respective markets
Maintain executive level relationships with vacation rental homeowners, HOA presidents and boards, and other external stakeholders
Serve on boards in the local community based on needs and requirements
Contribute as a core member of the Hospitality Senior Leadership Team on a recurring and regular basis
Lead and inspire employees to achieve maximum performance and potential through rigorous prioritization and resource allocation. Actively promote and enhance the company’s culture and vision through leadership and accountability for employee engagement
Maintain high ethical and moral standards, serving as an example to the team
Work on special projects as requested by the VP/COO of Hospitality
Work at all levels in the organization to identify innovative ideas and initiatives that will build value for the company
Other duties as assigned

Qualification

Senior leadership experienceHospitality operations managementProperty management experienceFinancial performance managementGuest experience resultsMicrosoft Office SuiteOperational excellenceCommunication skillsTeam leadership

Required

7+ years of senior leadership experience in hospitality operations and property management/vacation rentals; multi-site operational leadership; experience with spa, F&B, golf, or similar, preferred
Demonstrated expertise in managing executive-level relationships with homeowner associations (HOAs), including HOA presidents and boards
Proven ability to navigate complex stakeholder environments, foster trust, and drive alignment between property operations and HOA governance
Proven track record achieving targeted financial and guest experience results
Consistent dedication to operational excellence, employer brand building and continuous improvement
Above average proficiency in Microsoft Office Suite required
Excellent oral and written communication skills required

Preferred

Experience serving on HOA boards or community advisory groups is preferred
College degree, preferred degree in Hospitality Administration or equivalent work experience

Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Company

Vail Resorts

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Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.

Funding

Current Stage
Late Stage

Leadership Team

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Angela Korch
Chief Financial Officer
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Company data provided by crunchbase