Paysafe · 1 day ago
Financial Services Collections Analyst
Jacksonville, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expPaysafe is a leading payments platform serving merchants and consumers in the global entertainment sectors. The Collections Specialist is responsible for managing collections of outstanding accounts receivable, resolving merchant billing issues, and reducing accounts receivable delinquency.
Financial ServicesFinTechMobile PaymentsRisk Management
Responsibilities
Reviewing outstanding reject balances for collection efforts
Making outbound collection calls in a professional manner while keeping and improving customer relations
Resolves merchant-billing and/or merchant DDA issues and rescues accounts receivable delinquency, applying good customer service in a timely manner
Open and monitor Salesforce tickets for merchant issues to route questions/concerns to appropriate departments
Collect merchant payments via check, credit card, or Divert Process
Manage the undiverting and releasing of merchant funds where appropriate
Identify issues attributing to account delinquency and discuss with management
Review and monitor assigned accounts and all applicable collection reports
Log and provide timely follow-up on payment arrangements
Mail/Email correspondence to customers to encourage payment of delinquent accounts
Qualification
Required
Minimum of 2 years of corporate collections experience including interaction with a large customer base
Strong communication, problem solving and analytical skills required
Ability to work independently and to adapt to a fast-changing environment
Proficiency in Microsoft Office including Excel as well as various platforms to gather required information
The ability to pay attention to detail with an eye for accuracy
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
Preferred
Experience in a payment processing environment
Company
Paysafe
Paysafe is a global payments provider offering a range of payments solutions for businesses and consumers.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2B2021-03-31Post Ipo Equity· $2B
2017-08-04Post Ipo Equity
2015-12-23IPO
Leadership Team
Bruce Lowthers
Chief Executive Officer
Christopher W. Russell
Former CEO, now Non Executive Director and Senior Advisor to Managment of Skrill USA, Inc.
Recent News
2026-01-17
2026-01-17
2026-01-17
Company data provided by crunchbase