Royal Caribbean Group · 12 hours ago
Senior Manager, Land Experience
Miami, FL
Contract
Onsite
Senior Level
5+ years expRoyal Caribbean Group is a vacation-industry leader with global brands, and they are seeking a Senior Manager, Land Experience to lead the strategy and execution of land-based guest experiences. This role involves managing partnerships, overseeing operational excellence, and ensuring financial performance while fostering a high-performing team.
Travel
Responsibilities
Design and evolve a portfolio of land-based experiences that reflect the brand’s premium positioning and guest expectations
Identify emerging travel trends and cultural insights to inform new product development
Collaborate with brand marketing, and commercial teams to ensure offerings are differentiated and aligned with consumer insights
Build and maintain strong relationships with global tour operators, local guides, national and local tourism boards
Negotiate contracts and ensure partners meet brand standards for safety, service, and storytelling
Conduct regular destination visits to audit and enhance experience quality
Oversee the end-to-end execution of land-based programs, ensuring smooth coordination with shipboard and shoreside teams
Monitor guest satisfaction scores, incident reports, and operational KPIs to drive continuous improvement
Lead contingency planning and risk mitigation for destination disruptions
Manage P&L for land experiences, including budgeting, pricing strategy, and revenue optimization
Analyze performance data to identify growth opportunities and improve profitability
Collaborate with revenue management and sales teams to support pre-cruise and onboard sales initiatives
Lead a high-performing team of destination land managers and coordinators
Foster a culture of creativity, accountability, and guest-centric thinking
Provide coaching, development plans, and succession planning for team growth
Partner with marketing and content teams to promote experiences through compelling narratives and visuals
Act as a brand ambassador in destination communities and industry events
Qualification
Required
5 or more years of experience in Destination Management, Tour Operating, and Product Development experience in tourism or in the luxury cruise/hotel/land segment
Excellent verbal communication skills, with the ability to communicate with clients and internal management
Computer skills that include Excel, Word, Outlook and Windows-Based Programs
Ability and willingness to travel as needed
Strong problem solving / analytical skills
Excellent skill at preparing presentations using Microsoft PowerPoint
Ability to successfully complete projects in a timely manner
Preferred
Bachelor's degree or equivalent work experience is preferrable
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
H1B Sponsorship
Royal Caribbean Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (19)
2023 (12)
2022 (14)
2021 (4)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
Benzinga.com
2026-01-07
Company data provided by crunchbase