Erie Insurance Group · 1 day ago
IT Senior Cloud Operations Engineer
Erie, PA
Full-time
Onsite
Mid, Senior Level
$97K/yr - $156K/yr
5+ years expErie Insurance Group is a Fortune 500 company dedicated to providing exceptional service to its customers and employees. They are seeking an IT Senior Cloud Operations Engineer to lead cloud operations tasks, oversee incident response, and drive operational efficiency while managing cloud infrastructure for AI initiatives. The role involves collaboration with cross-functional teams to ensure the reliability and performance of cloud-based environments.
Property Insurance
Responsibilities
Lead incident response and provide on-call support for escalated cloud incidents and deployments, conducting root cause analysis, ensuring timely resolution, and implementing improvements to prevent future incidents
Develop and maintain automated operational procedures, such as system maintenance, monitoring, compliance, patching, and recovery, to enhance cloud service reliability and reduce manual intervention
Collaborate with cross-functional teams and leadership, providing operational insights to improve cloud infrastructure reliability, availability, and performance
Ensure cloud environments adhere to operational standards, security, and compliance requirements, managing operational readiness, disaster recovery, and performance process and procedures
Monitor and optimize cloud service performance, identifying issues proactively and leading continuous improvement efforts to enhance system reliability and operational efficiency
Mentor and guide junior engineers, providing technical leadership and promoting best practices in cloud operations, automation, and incident response
Lead operational improvement initiatives, including chaos engineering practices, operational drills, and testing activities to improve response, resiliency, and detection capabilities
Qualification
Required
Bachelor's degree in computer science, engineering, or equivalent industry experience in a related technical field; and five years of professional experience in a related technical field; or
Associate's degree in computer science, engineering, or equivalent industry experience in a related technical field; and seven years of professional experience in a related technical field; or
High School degree and nine years of professional experience in a related technical field, required
Advanced knowledge of one or more cloud platforms (e.g., AWS, Azure, GCP), with deep expertise in managing cloud infrastructure
Proficiency in Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, CDK, ARM, Pulumi), with a focus on the configuration and management of cloud resources
Expertise in CI/CD pipelines and automation tools (e.g., Jenkins, GitLab, Ansible), and scripting languages (e.g., Python, Bash, Powershell) to streamline operational tasks
Proficiency with monitoring and observability tools (e.g., CloudWatch, Prometheus), with experience in cloud incident response and troubleshooting
Ability to execute and improve operational procedures, including system maintenance, patching, recovery, and monitoring
Understanding of operational standards, controls, and compliance requirements, ensuring that cloud environments meet necessary regulations
Ability to identify operational inefficiencies and propose strategic solutions to optimize system performance and availability
Preferred
Associate-level cloud certification (such as AWS Certified Cloud Solutions Architect - Associate) preferred or willingness to obtain within 6 months of hire
Experience with model performance monitoring
Knowledge of AI concepts and tools
Experience with ITIL/incident management frameworks
Benefits
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Including a tuition reimbursement program for higher education and industry designations.
Company-paid basic life insurance
Short-and long-term disability insurance
Orthodontic coverage for children and adults
Adoption assistance
Fertility and infertility coverage
Well-being programs
Paid volunteer hours for service to your community
Dollar-for-dollar matching of your charitable gifts each year.
Company
Erie Insurance Group
Erie Insurance offers a range of services to meet family insurance needs, including a variety of home and tenant (renters) insurance policy.
5001-10000 employees
H1B Sponsorship
Erie Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (15)
2023 (16)
2022 (14)
2021 (6)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-10-13IPO
Leadership Team
Ron Habursky
SVP & Chief Investment Officer
Timothy Shine
Senior Vice President, IT
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
2025-10-31
Company data provided by crunchbase