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Zurich North America · 8 hours ago

Business Systems Analyst III, Guidewire Policy Center

Schaumburg, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$86K/yr - $140K/yr

8+ years exp

Zurich North America is currently hiring a Business Systems Analyst III to work at their Schaumburg North America HQ. The role involves leading the analysis of business requirements, coordinating with product owners, and ensuring effective documentation and testing to improve business processes.

CommercialFinancial ServicesInsurance

Comp. & Benefits

H1B Sponsored

Responsibilities

Lead the analysis of business requirements and translate them into user stories and acceptance criteria

Coordinate and lead activities with product owners to gather requirements

Document detailed functional and non-functional requirements

Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc

Support development, testing, implementation, and training activities

Apply Agile methodology and scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy

Provide subject matter expertise to the organization

Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements

Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability

Research and document current solutions to determine the best methods for integration or enhancement

Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery

Qualification

Business analysisAgile methodologyProcess reengineeringInsurance application designUse case developmentProcess modeling toolsRapid Application DevelopmentAnalytical thinkingResiliencyMicrosoft OfficeCommunication skillsNegotiation skillsFacilitation skillsOrganizational skillsAdaptabilityCollaboration skills

Required

Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area

OR High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area

Process reengineering; LEAN/Six Sigma experience

Experience with process modeling tools

Insurance application system design/analysis experience

Experience with use case development

Experience with Rapid Application Development (RAD) tools/techniques

Communication skills – verbal, written, and listening; ability to adjust style and level of communication based on audience

Negotiation skills – consider all parties' needs, interests, and motivations and encourage win/win outcomes

Facilitation skills – effectively lead organized and focused meetings

Elicitation skills – question stakeholders and subject matter experts in order to understand business needs; ability to pull out the underlying need and the problem, and not just the desired solution

Analytical thinking and problem solving – can identify if a solution will meet business needs; ensures solutions solve underlying problems instead of the immediate need

Organizational skills – self-motivated and self-managed; plans according to priorities and timelines

Adaptable – responds to organizational changes and changing priorities

Resiliency - succeeds when faced with complex systems, complex problems, and demanding deadlines