Apply on Employer Site

USAJOBS · 1 month ago

Supervisory Information Technology Specialist (Applications Software)

Ashburn, Virginia, USA

Full-time

Hybrid

Mid, Senior Level

$168K/yr - $195K/yr

1+ years exp

USAJOBS is a platform under the Department of Homeland Security, specifically within U.S. Customs and Border Protection. The role involves supervising teams responsible for the design, development, testing, and maintenance of critical application software solutions within the Office of Information and Technology.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Managing teams involved in the design, development, testing, implementation; as well as ongoing maintenance and support of enforcement applications for OIT along with other agency operations support entities

Serving as the reviewing official for performance evaluations of non-supervisory employees rated by subordinate supervisors, as well as evaluates the performance of subordinate supervisors and/or subordinates

Reviewing and interprets current departmental IT policies, procedures, standards, guidelines, and strategies governing the planning, delivery, and implementation of applications software designs agency wide

Supervising the design, developing, testing, and maintenance of large, complex, mission critical programs and applications that CBP, DHS, and stakeholder enforcement agencies use to enhance screening and traveler vetting at U.S. ports of entry and checkpoints

Evaluating and advocates for the adoption of new or enhanced approaches to deliver agency-wide software and IT services and ensures the preparation and update of agency-wide documentation, training manuals, escalation instructions, and standard operating procedures

Qualification

IT project managementApplication software developmentPerformance evaluationCustomer serviceProblem solvingOral communicationAttention to detail

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Financial Disclosure is required

Individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, Problem Solving

You must possess at least one (1) year of specialized experience described below to qualify based on experience

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/21/2025

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment

You must complete all required steps in the process

You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 11/21/2025