Jeanne D'Arc Credit Union · 18 hours ago
Business Development Officer
Lowell, MA
Full-time
Onsite
Mid Level
$70K/yr - $105K/yr
3+ years expJeanne D'Arc Credit Union is committed to building careers and providing exceptional service to its members. The Business Development Officer plays a crucial role in developing and managing business banking relationships to drive deposit growth and enhance engagement within the community.
BankingVenture Capital
Responsibilities
Develop and execute a strategic plan to increase business deposits and service utilization
Identify, cultivate, and convert new business members through proactive outreach, networking, and community engagement
Partner with internal teams to cross-sell business deposit products, merchant services, commercial loans and treasury management solutions
Track and manage a pipeline of prospective business relationships, maintaining regular contact with leads
Collaborate closely with Retail Banking and other departments throughout the credit union to deliver holistic relationship banking, to ensure that a consultative approach is being taken to meet member’s needs
Identify and assess Commercial lending needs for new and existing small business members; manage loan submissions through the Small Business Lending Portal to ensure efficient processing and follow-up
Serve as the primary contact for business members, providing personalized financial guidance and proactive service
Deepen relationships with existing members through regular reviews, product education, and needs-based consultations
Collaborate with internal departments to ensure a seamless member experience and identify referral opportunities
Ensure business members receive prompt, expert-level service to strengthen loyalty and satisfaction
Represent the Credit Union at business associations, chamber events, trade shows, and other community activities
Build and maintain strong networks with local professionals (e.g., CPAs, attorneys, and real estate agents)
Identify partnership opportunities with community organizations to promote business deposit solutions
Maintain comprehensive knowledge of the Credit Union’s business deposit and cash management offerings
Monitor competitive trends and recommend adjustments to deposit products or pricing to support growth objectives
Stay informed of emerging technologies, banking tools, and member expectations related to business banking
Track individual production and performance metrics aligned with department goals
Provide regular feedback and reporting on business development results, deposit growth, and market trends
Participate in cross-departmental initiatives and Credit Union-wide strategic projects as needed
Qualification
Required
Three to five years of experience in business banking, commercial deposits, or relationship management required
Bachelor's Degree in Business, Finance or related field required or equivalent experience
Strong communication, presentation, and relationship-building skills
Demonstrated ability to engage with business professionals, community leaders, and internal stakeholders
High degree of discretion, diplomacy, and professionalism
Proficiency with Microsoft Office Suite and CRM software
Strong organizational, time management, and problem-solving abilities
Self-motivated, results-driven, and able to work independently
Valid driver's license and reliable transportation for local travel
Preferred
Proven success in business development and community engagement
Benefits
Competitive pay
Outstanding benefits
Supportive team environment
Endless growth opportunities
Company
Jeanne D'Arc Credit Union
Jeanne D'Arc Credit Union is a banking firm that provides loans, credit, and checking services in Massachusetts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joe Princi
SVP Chief Financial Officer
Brian Sousa
Senior Vice President & Chief Lending Officer
Recent News
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2026-01-07
FF News | Fintech Finance
2025-11-08
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