Cascades · 4 hours ago
Quality Coordinator
Niagara Falls, NY
Full-time
Onsite
Mid Level
$75K/yr - $100K/yr
3+ years expCascades is a company committed to sustainable development and innovative solutions in packaging. They are seeking a Quality Coordinator to manage quality assurance and control processes at their Niagara Falls facility, ensuring high standards and customer satisfaction while collaborating with various teams and stakeholders.
IndustrialManufacturingPackaging ServicesPaper ManufacturingRecycling
Responsibilities
Responsible for the quality pillar (voice of the customer, quality assurance, & quality control) at the plant management team level
Implementation and completion of quality daily management activities (quality rounds, audits, etc.) in collaboration with the quality team at the group level
Ownership of the site complaint management system
Develop relationships with customers and act as the site’s point of contact for customer inquiries regarding product quality and trials
Utilize SAP effectively to trace trial product, reclassify non-conforming material, and more
Support activities to improve quality practices at offsite warehouses that store our final product
Facilitation of root cause analyses for customer complaints and quality incidents
Management of site lab equipment including regular calibrations, corrective repairs, and replacement
Serve as the site lead for various certificate (FSC, SFI, RPTA, etc.) activities including monitoring, auditing, training, and sampling
Lead customers interaction in collaboration with internal stakeholders for the execution of customer qualifications, product qualifications and evaluation of plant improvement opportunities from the complaint management system
Establishes and analyzes site quality objectives regarding product issues, defective materials, customer and supplier complaints
Participate in the implementation of quality improvement projects in collaboration with operations and logistics teams
Responsible for training and awareness of staff on quality (principles, procedures, quality culture)
Collaborate with the Cascades Packaging Quality Network Pillar to improve group synergy and global success
Up to 3 days travel per month for customer visits and quality group gatherings
Qualification
Required
Bachelor's degree in engineering or related field, course or certification in quality management, or a combination of the above
3+ years of experience with quality standards, auditing process and knowledge of industry regulations
Ability to travel on a regular basis (up to 3 days/month) to our other facilities and customers site (Canada-USA)
Preferred
Lean Manufacturing: Knowledge of lean manufacturing principles, with certification (Black Belt or Green Belt) as a potential asset
Benefits
Profit sharing plan
3 weeks paid vacation plus sick time during your first year
Group insurance and pension plan with company contributions (401k)
Employee assistance program (because we care about the physical and mental health of our people)
Extraflex benefits program (wellness & lifestyle reimbursement program)
Company
Cascades
Founded in 1964, Cascades offers sustainable, innovative and value-added solutions for packaging, hygiene and recovery needs.
10001+ employees
H1B Sponsorship
Cascades has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (3)
Funding
Current Stage
Public CompanyTotal Funding
$800.01M2025-05-28Post Ipo Debt· $400M
2022-10-19Post Ipo Debt· $260M
2020-10-22Post Ipo Equity· $125.01M
Leadership Team
Hugues Simon
Chief Executive Officer
Emmanuelle Migneault
VP Excellence
Recent News
2025-11-07
Company data provided by crunchbase