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Teradyne · 20 hours ago

Product Support Engineer (Semi Test Engineering; North Reading, MA)

North Reading, MA

Full-time

Onsite

Entry Level

$52K/yr - $83K/yr

1+ years exp

Teradyne is a global test and automation specialist, providing sophisticated solutions for next-generation technologies. The Product Support Engineer will offer world-class support for Teradyne's Semiconductor Test Products, ensuring timely solutions and engaging with product development to prepare new products for deployment.

Consumer ElectronicsIndustrialIndustrial Automation

No H1B

Responsibilities

Be recognized as a subject matter expert across a wide range of new and existing Teradyne platforms and products

Provide timely and accurate support to field organizations in response to a wide array of customer issues

Identify opportunities to use technology to improve the way that we deliver support to our customers

Analyze trends and identify opportunities to improve the reliability of our systems

Engage with the Product Development process to influence and prepare new products for successful deployment to the field

Develop support and training documentation

Conduct training to spread knowledge to all field service engineers worldwide

Qualification

Electrical EngineeringComputer EngineeringMechanical EngineeringSemiconductor TestingC/C+Power SystemsNetworkingTechnical WritingProblem SolvingPresentation SkillsTeam PlayerSelf-Motivated