Valvoline Global Operations · 4 weeks ago
Senior Manager, Salesforce Delivery
Lexington, KY
Full-time
Hybrid
Senior Level
7+ years expValvoline Global Operations is a pioneer in the automotive and industrial solutions industry, committed to innovation and sustainability. The Senior Manager, Salesforce Delivery will lead a team responsible for Customer Experience Enterprise Products, ensuring the successful delivery of innovative solutions and transformation while managing partners and vendors.
Oil and Gas
Hiring Manager
Monica Williamson, CDR
Responsibilities
Lead and oversee a team of Senior Global Experience & Product Owners, providing guidance, mentorship, and support in their day-to-day activities. While fostering a culture of collaboration, innovation, and continuous improvement within the team
Collaborate with enterprise teams to define and execute the strategy aligned with the overall company goals. While working with stakeholders to understand business objectives and translate them into actionable product initiatives
Drive the entire product lifecycle, from ideation to launch and support, ensuring a successful delivery of high-quality products. While prioritizing features and enhancements based on business value, customer needs, and technical feasibility
Conduct market research and competitor analysis to identify opportunities for product innovation and improvement
Lead a team that will train, implement, and enable regional usage of eCommerce and CRM tools
Build, govern, enable, and localize eCommerce and CRM tools. Work collaboratively to create KPI’s, goals, customer segmentation, and testing strategy for each feature/request
Collaborate with cross-functional teams to implement innovative digital & marketing solutions, while analyzing customer data and market trends to identify opportunities for improvement. Regularly evaluate digital product effectiveness through KPI metrics and feedback, adjusting programs as needed
Stay abreast of industry trends and emerging technologies to inform digital product strategy and decision-making
Develop and maintain an enterprise product roadmap, communicating updates and progress to internal and external stakeholders. Collaborate with cross-functional teams to define, prioritize, and implement digital projects that contribute to the organization's strategic goals
Foster a culture of continuous learning and development within the organization. Including Personal Career Development: Self-improvement and training
Qualification
Required
4 or more years of experience in leading teams and people
Minimum of 7+ years of experience in digital fields
Proven experience in product management, with a focus on leading and mentoring senior-level product owners
Strong understanding of the software development lifecycle and agile methodologies
Experience in the technology or software industry, particularly in the SF (Software as a Service) domain
Experience in project management and communications skills, by effectively managing multiple projects with tight deadlines, and an ability to drive alignment and execution across groups
Demonstrated success in delivering successful products to market
Working knowledge of Microsoft Office Suite
Experience working in Salesforce.com and SAP/S4
Bachelor's degree (or equivalent) in a related field
Preferred
MBA or relevant advanced degree is a plus
Salesforce consultant background
Experience working with global teams in other time zones
Benefits
Health insurance plans (medical, dental, vision)
Health Savings Account (with employer-base deposit and match)
Flexible spending accounts
Competitive 401(k) with generous employer base deposit and match
Incentive opportunity
Life insurance
Short- and long-term disability insurance
Paid vacation and holidays
Employee Assistance Program
Employee discounts
PTO Buy/Sell Options
Tuition reimbursement
Adoption assistance
Terms and conditions apply, and benefits may differ depending on position or tenure.
Company
Valvoline Global Operations
Valvoline Global Operations is a worldwide leader in automotive and industrial solutions.
1001-5000 employees
H1B Sponsorship
Valvoline Global Operations has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (5)
Funding
Current Stage
Late StageLeadership Team
Jamal Muashsher
President and CEO
James Holms
Chief Financial Officer
Company data provided by crunchbase