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USAJOBS · 1 month ago

MISSION SUPPORT SPECIALIST (WORKFORCE MANAGEMENT)

Washington, District of Columbia, USA

Full-time

Hybrid

Mid, Senior Level

$121K/yr - $157K/yr

1+ years exp

The position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters. The Mission Support Specialist will analyze and improve workforce programs and conduct complex studies to inform policy and operational decisions.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Acting as a senior advisor to management assessing the productivity, effectiveness, and efficiency of USBP Workforce Management efforts to resolve complex problems

Contributing to the implementation of policies relating to the division's workforce and administrative support programs

Advising the supervisor of the existence, nature, and possible ramifications of proposed policies or courses of action

Proposing alternative courses of action as required to accommodate the division's needs

Qualification

Position management analysisLong range hiring plansCross-program studiesPerformance managementResource analysisInterpersonal skillsDecision makingAttention to detailTeamwork

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/21/2025

Your resume must explicitly indicate how you meet the requirement of 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as conducting position management analyses, establishing priorities, developing and executing long range hiring plans, and leading complex cross-program studies

You must serve a one year probationary period during the first year of your initial permanent federal appointment to determine fitness for continued employment