ProSource ยท 1 month ago
Experienced Lead Smart Home Technician Needed for Growing NC Company
United States
Full-time
Remote
Mid, Senior Level
$27/hr - $37/hr
4+ years expProSource is a growing company in the smart home technology sector, seeking a Lead Audio Video Smart Home Technician. In this role, you will be responsible for leading installations, providing advanced troubleshooting, and ensuring client satisfaction in audio/video and smart home solutions.
EducationEventsIndustrialRetail
Responsibilities
Lead the installation and setup of multi-room audio/video systems and smart home solutions, ensuring optimal performance and client satisfaction
Provide advanced troubleshooting expertise for various systems and resolve issues efficiently
Install and configure basic networking and data systems
Program and configure single-room systems, including advanced setups
Possess a solid understanding of multi-room systems and security system programming and design
Demonstrate proficiency in managing and maintaining vehicle care and equipment
Support the team in maintaining the highest standards of service, quality, and safety
Qualification
Required
At least 4 years of experience in the field of audio/video installation, smart home technologies, or a similar role
Must have a clean driving record
Must be able to pass a multi-state background check by the State of North Carolina Alarm Licensing Board
Availability to work on a rotating on-call service schedule
Proficient with desktop and mobile computing tools
Excellent verbal and written communication skills, with the ability to engage and educate clients
Self-motivated, detail-oriented, and able to follow best practices in system design and installation
Proven problem-solving ability with the capacity to think critically and act decisively in troubleshooting
Comfortable working with both hand and power tools and familiar with industry-standard equipment
Highly organized with the ability to handle multiple tasks and prioritize effectively
Process-driven with a commitment to maintaining the highest level of service and professionalism
Preferred
Control - Control4 / Lutron Homeworks
Lighting - WAC, DMF, American Lighting
Shading - Lutron shades
Audio - Multi-room audio, Bang & Olufsen
Security - Qolsys / Alarm.com
Networks - Ruckus / Access Networks, Ubiquiti (infrequent), Eero (infrequent)
Miscellaneous - MadVR
Benefits
401(k) matching
Competitive salary
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Company
ProSource
ProSource is a not-for-profit buying group that represents custom integrators and specialty retailers.
11-50 employees
H1B Sponsorship
ProSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Early StageLeadership Team
Jim Pearse
CEO/President
Company data provided by crunchbase