MacDermid Enthone Industrial Solutions · 7 hours ago
Technical Service Engineer
Houston, TX
Full-time
Onsite
Mid Level
$79K/yr - $118K/yrMacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries. The Technical Service Engineer is responsible for the installation and servicing of proprietary industrial chemicals for the surface finishing industry and related equipment at various customer facilities, requiring extensive travel and customer interaction.
Chemicals
Hiring Manager
Shannon Bria
Responsibilities
Establish rapport with customers and become a trusted resource
Perform practical demonstrations of products at customer premises
Will act as part of a team of 3-4 reps to assist on sales calls, train, and interact with customers and vendors
Support lab techs and quality managers on a day-to-day basis
Follows through on services rendered to customers in the field
Provides assistance to customers both in person and by phone, dealing with technical and operational issues
Extensive travel to customer or manufacturing sites required 50% or more (approximately 20+hrs on the road, on average 2/3 nights away) possibly some weekend – travel to be based on customer needs
Person must be able to travel internationally with a passport
Qualification
Required
A good working knowledge of surface finishing chemicals and other related features
Must be a hands-on person with the ability to troubleshoot and resolve chemical issues quickly by working with line operators
Must be innovative and logical in problem solving skills and able to recommend resolution to issues both internally and with customers
Computer literate on Word, Excel, PPT, and other applications
Excellent written and oral communication skills
Physically able to handle 50 pounds
Extensive travel to customer or manufacturing sites required 50% or more (approximately 20+hrs on the road, on average 2/3 nights away) possibly some weekend – travel to be based on customer needs
Person must be able to travel internationally with a passport
Preferred
Experience with surface finishing applications - Alkaline Zinc, Acid Zinc, Functional Coatings, Passivates, Sealers, Decorative Coatings
The ideal candidate will be based in Texas
Benefits
Performance related bonus plan
401k plan with company matching
Life Insurance
Medical Insurance
9 holidays
Company
MacDermid Enthone Industrial Solutions
Established in 1922, MacDermid Enthone Inc., operating as MacDermid Enthone Industrial Solutions, stands as a global leader, specializing in the manufacture of chemical compounds catering to all facets of surface finishing applications.
Founded in 1922
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Frank Wagner
MANAGING DIRECTOR ASF CENTRAL REGION
Company data provided by crunchbase