Kennesaw State University · 3 weeks ago
Executive Director, Enterprise Application Services
Kennesaw, GA
Full-time
Onsite
Director/Executive
10+ years expKennesaw State University is one of the 50 largest public institutions in the country, offering a diverse range of academic programs. The Executive Director of Enterprise Application Services will provide strategic leadership and operational oversight for enterprise software solutions, ensuring they align with the institution's academic and business functions.
Education
Responsibilities
Sets the strategic vision and direction for units delivering enterprise applications in alignment with institutional priorities and IT strategy
Partners with university leaders to understand academic and business needs and translate them into actionable technical strategies
Responsible for the full lifecycle of off-the-shelf and home-grown applications and related technologies, ensuring that academic and administrative units have scalable, reliable, recoverable, compliant, and secure solutions that align with institutional priorities
Identifies opportunities for innovation and process improvement using software and related technologies
Manages vendor relationships and contract negotiations to ensure alignment with institutional priorities, cost-effectiveness, service quality, compliance, and long-term value
Responsible for developing multi-year budgetary plans and strategies to ensure appropriate technological investments, prioritization, and resource allocation
Develops, tracks, and analyzes key performance metrics to improve the effectiveness and efficiency of services provided
Ensures that appropriate and effective governance frameworks, policies, procedures, and accountability are in place to ensure the most effective and efficient delivery of services
Ensures compliance with applicable laws, policy, and governance
Works in partnership with infrastructure and cybersecurity leadership to develop strategies for ensuring the quality and security of the data and services provided
Promotes a culture of transparency, collaboration, customer service, continuous improvement, and professional growth
Qualification
Required
Bachelor's degree in a technology or business field of study from an accredited institution of higher education
Current, valid, and unrestricted driver's license
Ten (10) years of related IT experience demonstrating a progression of increasing responsibility including at least five (5) years of related management and/or supervisory skills
Able to build relationships, elicit and understand customer needs, analyze, understand, and document business processes
Able to translate between technical and functional teams
Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated
Able to anticipate problems and proactively develop appropriate solutions
Able to appropriately assess and communicate risks, benefits, and alternatives
Able to work well within a team environment
Able to prioritize, attention to detail, time management, and organizational skills
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Extensive knowledge of IT applications, planning, operations, and lifecycle management
Must be well versed in current and emerging technologies, technological trends, and industry best practices for their areas of responsibility, including but not limited to ITIL, Agile, software engineering, low-code/no-code platforms, cloud platforms, software-as-a-service (SaaS), platform-as-a-service (PaaS), integration tools, and enterprise data platforms
Experience overseeing large-scale and complex software implementation projects, such as ERP systems and CRM platforms
Experience with governance and portfolio management practices in IT
Must be capable of leveraging enterprise data to inform strategic decisions, optimize application strategy, and build persuasive narratives that influence executive stakeholders and align technology initiatives with business goals
Knowledgeable of relevant compliance obligations (e.g., FERPA, GDPR) and cybersecurity best practices for their areas of responsibility
Experience analyzing business processes and supporting implementations from a technical perspective based on the business requirements
Strong leadership and technical background, with extensive experience executing IT strategy, and coordinating and providing support for large-scale, distributed enterprise technologies, solutions, and services
Strong communication (verbal and written) and interpersonal skills with a focus on customer service and the ability to communicate technical concepts to non-technology staff
Excellent initiative, teamwork, problem solving, independent judgment, organization, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong phone and e-mail etiquette
Preferred
An advanced degree from an accredited institution of higher education in technology or business or related field
Previous experience in a higher education setting
Company
Kennesaw State University
Kennesaw State University is a public, coeducational, comprehensive university located in Kennesaw, Georgia
1001-5000 employees
H1B Sponsorship
Kennesaw State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (30)
2023 (26)
2022 (19)
2021 (24)
2020 (43)
Funding
Current Stage
Late StageTotal Funding
$0.31MKey Investors
National Cemetery Administration
2024-06-17Grant· $0.31M
2022-03-02Grant
Leadership Team
Anna Bilyeu
Educational Technology Specialist/Project Lead with KSU iTeach
Steven Smalt
Accounting Professor
Recent News
News-Medical.Net
2025-11-23
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