Fujitsu Network Communications · 2 weeks ago
Radio Product Support Engineer III
Richardson, TX
Full-time
Onsite
Senior Level
$90K/yr - $129K/yr
5+ years expFujitsu Network Communications is a global provider of communications networks, seeking a highly skilled Radio Product Support Engineer III with expertise in wireless mobile networks, particularly 3GPP LTE 4G and 5G standards. The role involves providing technical support for radio products, troubleshooting RAN equipment, and conducting testing and validation of wireless protocols.
Communications InfrastructureSoftwareSupply Chain Management
Responsibilities
Provide technical support for radio products, including troubleshooting and issue resolution for RAN equipment
Conduct test and validation of wireless protocols for RAN equipment using both commercial and prototype User Equipment (UEs)
Utilize a variety of tools and devices for testing and validation purposes
Demonstrate a system-level understanding and working knowledge of 4G/5G technologies
Stay updated on the latest advancements in science and technology, including AI, networking, cloud computing, surveillance, virtualization, electronics circuits, and defense industry developments
Develop and maintain an in-depth understanding of mobile networks, with a strong emphasis on 3GPP LTE 4G and 5G standards
Set up and maintain lab for software and hardware verification and validation, ensuring all necessary equipment and tools are available and functioning properly
Assist with the installation and turn-up of products/solutions in the lab environment, working closely with engineers to ensure proper setup and configuration
Develop comprehensive test plans and test cases based on product requirements and design specifications
Review system and product documentation, including user manuals, technical specifications, release notes, and other related documents
Serve as the highest level of technical support escalation, handling complex issues and providing timely resolutions to customers
Provide technical support to customers experiencing issues with our wireless product solutions, including hardware, software, and network-related issues
Conduct system analysis on various network technologies, including LTE, LTE-Advanced, 3GPP NR (5G), and O-RAN (Open Radio Access Network)
Qualification
Required
Bachelor's degree in electrical engineering, Telecommunications, or related field
5+ years of progressive experience in the telecommunications industry, with a focus on wireless network design, deployment, optimization, and troubleshooting
Hands-on experience with Radio Unit (RU) products from major wireless vendors such as Ericsson, Nokia, and Samsung
Extensive experience working with 3GPP LTE 4G and 5G standards, with a deep understanding of technical specifications and regulatory requirements
Extensive experience working with O-RAN fronthaul architecture and functional splits, with a focus on 7.2 CAT-A and 7.2 CAT-B configurations
Proficiency in the call-flow process, including understanding call establishment and teardown procedures
Proven track record of successful collaboration with service providers and engineering teams on Small Cell, LTE, and 5G NR projects
Ability to analyze system logs, Key Performance Indicators (KPIs), statistics, and performance issues to identify root causes and recommend solutions
Strong understanding of RAN components and interfaces (RU, CU/DU, FH & F1)
Experience in test and validation of wireless protocols
Proficiency in using various tools and devices for testing purposes
Ability to comprehend system-level concepts and apply them to practical scenarios
Familiarity with a wide range of science and technology domains
Strong communication and interpersonal skills, with the ability to effectively communicate with customers and internal teams
Excellent problem-solving and troubleshooting skills
Preferred
Master's degree preferred
Benefits
Health
401K
Full range of health, 401K, and other benefits
Company
Fujitsu Network Communications
Fujitsu Network Communications is a creator of IT NEtworks and devices. It is a sub-organization of Fujitsu.
1001-5000 employees
H1B Sponsorship
Fujitsu Network Communications has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (19)
2023 (31)
2022 (26)
2021 (24)
2020 (31)
Funding
Current Stage
Late StageLeadership Team
Rod Naphan
Head of Photonics Systems Business Unit, Fujitsu, CTO FNC
April Shaw
Head of Finance and Accounting at FNC & CFO TrueNet Comm. Inc.
Recent News
GlobeNewswire News Room
2024-12-13
The Fast Mode
2024-04-10
Company data provided by crunchbase