Customer Success Representative jobs in United States
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KEYENCE CORPORATION · 2 weeks ago

Customer Success Representative

KEYENCE CORPORATION is a global leader in factory automation and quality assurance solutions. They are seeking a Customer Success Representative to bridge the Sales and Support teams, ensuring customers have a seamless experience with KEYENCE software through onboarding, training, and support while identifying revenue growth opportunities.

AutomotiveInformation TechnologyLogisticsManufacturingSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Become a subject matter expert in KEYENCE software products
Onboard and train customers to maximize product utilization
Maintain strong customer relationships and minimize churn
Identify upsell opportunities and contribute to revenue growth
Implement customer success programs and guide clients through them
Provide post-sale support and resolve customer issues

Qualification

KEYENCE software expertiseProgramming experienceExcel proficiencyVirtual engagement skillsHighly organizedCommunication skillsRelationship-building skills

Required

Bachelor's degree required
Programming experience in any language (required)
Proficiency in Excel, including Pivot Tables
Strong communication and relationship-building skills
Ability to engage customers virtually via Teams, Zoom, or phone
Highly organized and accountable

Benefits

Medical
Dental
Vision
401K match
~4 weeks PTO in first full year

Company

KEYENCE CORPORATION

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KEYENCE is a worldwide leader in the development and manufacturing of factory automation equipment ranging from automation sensors, measuring instruments, vision systems, laser markers and digital microscopes.

H1B Sponsorship

KEYENCE CORPORATION has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (2)

Funding

Current Stage
Public Company
Total Funding
unknown
1989-12-25IPO

Leadership Team

R
Robert Hosler
President & COO
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Company data provided by crunchbase