SES Corporation ยท 1 month ago
Incident Support Manager
Ashburn, Virginia, United States
Full-time
Onsite
Mid LevelSES Corporation is focused on providing ongoing support for critical Network Operations Centers. The Incident Support Manager is responsible for overseeing incident management activities to ensure network stability and effective response to technical issues.
ConsultingInformation ServicesInformation Technology
Responsibilities
Overseeing the timely restoration of network infrastructure and service operations to minimize business impact
Serves as the primary point of contact (POC) for Major Incidents
Coordinates incident response activities across multiple teams
Ensures incidents are managed in accordance with agency policies and processes
Provides leadership for Tier 1 and Tier 2 incident responses
Drives continuous improvement of the Incident Management process
Qualification
Required
Experience in overseeing network infrastructure and service operations
Ability to coordinate incident response activities across multiple teams
Knowledge of agency policies and processes related to incident management
Leadership experience in Tier 1 and Tier 2 incident responses
Experience in driving continuous improvement of the Incident Management process
Company
SES Corporation
Systems Engineering Solutions (SES) Corporation is a Small Business.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Suketu Sonecha
President and CEO
Company data provided by crunchbase