Gainwell Technologies · 1 day ago
Help Desk Representative - Healthcare - Remote Wisconsin
United States
Full-time
Remote
Entry, Mid Level
$29K/yr - $42K/yr
2+ years expGainwell Technologies is a company that values flexibility, learning, and career development. The Help Desk Representative - Healthcare role involves providing consultancy on insurance and healthcare, investigating claims, and resolving issues with providers while ensuring compliance with regulations.
Health CareInformation Technology
Hiring Manager
Craig Murphy
Responsibilities
Completes complex tasks, assignments and defined processes with some level of independence
Multiple assignments worked and completed simultaneously as directed by leadership
Identifies, prioritizes and resolves most question and issues independently
Answers questions of peers
Escalates more complex questions or issue appropriately
Complies with contract requirement, business unit rules and related industry and legal regulations
Qualification
Required
2–4 years of related work experience, including office administration
Strong organizational, time management, and self-motivation skills
Ability to follow written policies, procedures, and guidelines, and provide feedback to leadership
Intermediate knowledge of operating systems with the ability to interpret operation manuals, procedures, and healthcare/government guidelines
Excellent communication and customer service skills, including professional written, verbal, and telephone etiquette
Benefits
Generous, flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase