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Paramount · 1 week ago

Technical Application Owner - Business Analyst

New York, NY

Full-time

Onsite

Mid Level

$85K/yr - $100K/yr

3+ years exp

Paramount is a leading global media and entertainment company seeking a Technical Application Owner/Manager to support the Avid Wolftech application used by CBS News. The role involves providing application support, creating training guides, managing application settings, and collaborating with various teams to enhance media technology and business processes.

Digital EntertainmentEventsMedia and Entertainment

H1B Sponsor Likely

Responsibilities

Provide hands-on application support - including troubleshooting and guiding users through regular updates

Create training guides and conduct training sessions for users and key partners

Report, test, and confirm bugs - document and track issues over time

Liaise with vendors to follow up on bug fixes and feature requests

Develop and implement test scripts in a test environment

Identify and log feature/customization requests from client groups

Manage application settings and configurations

Document business and application processes

Collaborate with project teams, vendors, and tech teams

Participate in version testing, patch updates, and integration testing

Deliver product training and actively participate in daily project meetings

Host and manage weekly product meetings with business partners and vendors

Qualification

Business Analyst experienceApplication ownershipSaaSCloud familiarityProficiency with AsanaProficiency with ServiceNowProficiency with JiraClient support experienceMedia technology knowledgeDocumentation skills

Required

Bachelors Degree or equivalent experience

Experience in client support and services

Understanding of product lifecycle and application ownership

3+ years of Business Analyst/Application Ownership experience

Familiarity with production environments (SaaS, Cloud, Microsoft OS)

Proficiency with Asana, ServiceNow, and Jira

Fluent in documentation

Preferred

Knowledge of media technology and news gathering business processes

Flexibility to work early/late hours, weekends, and holidays as needed

Benefits

Medical

Dental

Vision

401(k) plan

Life insurance coverage

Disability benefits

Tuition assistance program

PTO

Bonus eligible

Company

Paramount

Glassdoor3.9

Paramount is a leading media and entertainment company that creates premium content and experiences for audiences worldwide. It is a sub-organization of Paramount Pictures.

Founded in 1914

New York, New York, USA

10001+ employees

https://www.paramount.com

H1B Sponsorship

Paramount has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)