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SMBC Group · 4 days ago

Senior IT Business Manager/ Program Manager (Director/Executive Director)

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

$175K/yr - $227K/yr

10+ years exp

SMBC Group is a top-tier global financial group with a diverse range of financial services. The Senior Director of IT Business and Project Manager will oversee technology-related projects, ensuring they are delivered on time and within budget while enhancing operational efficiency.

AdviceBankingFinancial Services

H1B Sponsor Likely

Responsibilities

Leads planning, execution and/or implementation of operational and finance related initiatives for the Technology organization through all phases, tasks, and timelines

Facilitates the definition of project missions, goals, tasks, funding, and resource requirements

Completes projects or assigned tasks in accordance with defined project management methodology

Manages Project Budget & Resource allocation and utilization

Manages clients/stakeholders (including subject matter experts from different Technical teams); determines needs, facilitates communication, and implements changes, where applicable

Monitors project progress and provides regular status updates to management and escalate key blockers to management

Participates, where necessary, in requirements gathering/elicitation, design and/or testing phases

Resolves or assists in the resolution of conflicts within and between projects or functional areas; implements changes where applicable

Submits CR's (Change Requests) and SML's (System Maintenance Logs) as part of the change management process

Ensures project closure activities are completed, including completion of all tasks, final updates to Schedule, closure of all risks/issues and archival of all documentation

Ability to thrive in a challenging transformation-driven environment, with the flexibility to adjust to changing business requirements

Qualification

ServiceNow Strategic Portfolio ManagementAgile methodologyProject management expertiseFinancial Services experienceAdvanced MS OfficePublic speakingTableauPowerBIVisioCommunication skillsConflict resolutionSelf-starterRelationship buildingNegotiation skills

Required

Hands-on expertise in ServiceNow Strategic Portfolio Management (SPM) tool and Agile modules (EAP / SAFE). Knowledge of Apptio application and TCO methodology advantageous

Formal project management expertise and knowledge of project management methodology / SDLC / PLC processes in IT financial services environments

Experience in managing complex IT processes and projects across multiple business and technical areas

Demonstrated working knowledge of end-to-end IT processes

Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors

Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences

Able to work well autonomously and be a complete self-starter and be comfortable with public speaking and developing relationships across all levels of the enterprise

10+ years of specialized experience in Financial Services

Required BA/BS in Finance, Mathematics, Computer Science or Management Information System concentration is preferred

Licenses /Certifications - PMI certification or the equivalent is advantageous

Advanced MS Office required, with knowledge of Tableau, PowerBI, Visio preferable

Benefits

Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.

Company

SMBC Group

Glassdoor3.5

SMBC Group is a top-tier global financial group.

Founded in 1590

New York, New York, USA

10001+ employees

https://www.smbcgroup.com/americas

H1B Sponsorship

SMBC Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (160)

2024 (87)

2023 (73)

2022 (44)

2021 (29)

2020 (26)