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Celestica · 7 hours ago

Director, Customer Business Unit

California, United States

Full-time

Hybrid

Director/Executive

$140K/yr - $195K/yr

12+ years exp

Celestica is a leader in design, manufacturing, and supply chain solutions, enabling the world's best brands. The Global Business Unit Director is responsible for managing a team of global program managers and overseeing key customer relationships while supporting sales and business development efforts.

ElectronicsManufacturingProduct DesignSupply Chain Management

Responsibilities

Contract and commercial management

Account profitability and financial performance

Overall Customer Satisfaction

Developing and executing Account Plans for growth

Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT)

Identifying customer needs and expectations and opportunities for growth

Supporting Sales and Business Development for new and competitive business quotes

Coordination of new program introductions and product transfers between sites

Qualification

Account ManagementContract NegotiationFinancial PerformanceTeam LeadershipSupply Chain ManagementAnalytical SkillsHardware ManufacturingStrategic ThinkingCustomer SatisfactionMentoringCommunication Skills

Required

Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership

Working knowledge of EMS/JDM/ODM business engagement models

Experience in working with contemporary supply chain management principles, practices and buying behaviors

Demonstrated ability to achieve financial performance objectives in both revenue and profit

Comfort with key operational and financial metrics; with a track record of always knowing your numbers

Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations

Five years experience in Account Management, Bus. Dev related roles with a proven track record

Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment

Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions

Strong analytical skills with the ability to challenge and make decisions based on limited data

Ability to manage complexity across multiple organizations and product lines

Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus

Twelve plus years of relevant experience

Bachelor's degree in related field, or consideration of an equivalent combination of education and experience