Motion · 10 hours ago
Field Service Technician
Richmond, VA
Full-time
Onsite
New Grad, Entry LevelMotion is a company that provides equipment installation and support services. The Field Service Technician will be responsible for installing, diagnosing, and repairing equipment at customer sites while ensuring compliance with safety standards and providing customer training and support.
Industrial Automation
Responsibilities
Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications
Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations
Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards
Provides technical support and training to customers on operational or maintenance aspects of system equipment
Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction
Performs other duties as assigned
Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis
Qualification
Required
Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications
Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations
Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards
Provides technical support and training to customers on operational or maintenance aspects of system equipment
Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction
Performs other duties as assigned
Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis
Push/pull up to 100 pounds
Lift/carry up to 100 pounds
Lift bulky objects
Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling
Working conditions may be indoor and/or outdoor. Noise level may be loud at times
Benefits
Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay
Company
Motion
Motion is a Automation Machinery Manufacturing.
Founded in 1931
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Patrick Cummings, CPA, CGMA
Senior Vice President & CFO
Scott Feldbush
SVP and CIO
Recent News
2025-09-12
2025-06-10
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