Arthrex · 16 hours ago
Sr. Manager, Marketing Operations
Naples, FL
Full-time
Onsite
Senior Level
5+ years expArthrex is a company focused on innovative medical technology solutions, and they are seeking a Senior Manager of Marketing Operations to lead the design and optimization of marketing processes. The role involves overseeing workflows, ensuring compliance with regulations, and collaborating with various stakeholders to enhance operational efficiency.
Health CareMedical Device
Responsibilities
Understand and oversee workflows and key processes that are utilized in the creation, review and approval, distribution and cataloging of marketing assets
Meet regularly with key stakeholders in other departments and global regions to understand their specific needs and requests that leverage the Marketing Resource Management – Digital Asset Management (MRM-DAM) system and other marketing tools
Be a user who, if not out of the gate, strives to become functional expert in the MRM-DAM system and other project management tools
Develop and maintain project management processes and tools
Occasionally work with external consultants and vendors to identify and implement functionality that improves the efficiency of Marketing business processes
Responsible for ensuring systems and workflows are in compliance with applicable Federal health care programs and FDA requirements, as well as Arthrex policies and procedures
Implement and oversee streamlined workflows within the MRM-DAM program and MWM ecosystem to manage project timelines, approvals, and collaboration between creative teams, marketing managers, and other stakeholders
Oversee integrations with various marketing technology platforms to streamline data flow and improve overall marketing operations performance
Navigate conversations with the Marketing department, stakeholders, IT, and external vendors
Create and communicate business cases for continuous improvement of the MRM-DAM asset management experience and the MWM ecosystem
Stay aligned with the functional roadmap of the MWM ecosystem, to ensure that resources are prioritized implementing new features and functionality that will bring the most value to the program stakeholders
Drive prioritization of MWM platform needs of various groups, including the marketing department, and work closely with IT to jointly manage a cohesive program roadmap for MRM-DAM and related tools
Work closely with the IT department to provide clarification on functional and build requirements and manage the MRM-DAM backlog
Advocate for data-based decision-making methodologies for requested enhancements and features
Focus on operational performance measures and productivity
May manage one or more direct reports
Travel for training, meetings, and trade shows may be required up to 10%
Qualification
Required
Bachelor's degree required, preferably in Marketing
Experience with MRM-DAM / MWM systems is required
Five or more years of experience as a direct manager or user of MRM-DAM / MWM software required
Five or more years of project management experience required
Two or more years of workflow optimization experience or Sigma certification required
Experience managing or overseeing the management of large volumes of digital assets within a MRM-DAM system or MWM system is required
Experience collaborating with cross-functional teams and effectively coordinating activities to achieve desired results is required
Excellent listening skills, including the ability to effectively identify and isolate customers concerns regarding workflow process bottlenecks and technical functionality pain points is required
Excellent written and oral communication skills is required
Strong knowledge of marketing processes, including project request intake and asset creation, approval, and storage is required
Knowledge of marketing asset management is required
Ability to collaborate effectively with cross-functional teams across Marketing, Creatives, and IT departments and other stakeholders is required
Proficiency using data to assess the value of process and/or functionality change requests and prioritization of improvement work is required
Preferred
Master's degree preferred
Experience in medical devices, pharmaceutical, life sciences or other regulated industry preferred
Benefits
Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free Onsite Medical Clinics
Free Onsite Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Eligible for discretionary Long Term Incentive program
Company
Arthrex
Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Eric Butler
Sr. Director - Surgical Imaging & Integration
Kazu Miyahara
Senior Engineering Manager
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