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TeamViewer · 2 weeks ago

Technical Integrations Engineer - Remote, USA

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. They are seeking a Technical Architect – Agentic AI Integrations to lead the design and implementation of advanced AI-based integrations for TeamViewer products across multiple enterprise ecosystems.

Cloud ComputingCollaborationMobileSoftware

H1B Sponsor Likely

Responsibilities

Act as the Technical Architect for all AI-based integrations that contribute to an Agentic model framework, ensuring scalable, secure, and maintainable architectures

Design and implement custom agents across key enterprise ecosystems — including Microsoft M365 Copilot, Microsoft Security Copilot, Salesforce Agentforce, and ServiceNow NowAssist

Manage external development partners for the development of more advanced capabilities where needed

Define, build, and maintain all prompting, grounding, and contextualization frameworks required for generated AI agents

Create and maintain technical documentation, demo environments, architecture diagrams, and design blueprints, ensuring clarity and alignment across teams

Collaborate with cross-functional stakeholders (Product, R&D, Partner Engineering, and Business Development) to deliver integrated, end-to-end AI solutions

Participate in customer-facing meetings, workshops, and events to demonstrate prototypes, proof-of-concepts, and reference architectures

Stay ahead of emerging trends in Agentic AI, RAG architectures, and enterprise AI orchestration frameworks to inform TeamViewer’s roadmap

Qualification

AI engineeringEnterprise application integrationAPI-based architecturesEvent-driven architecturesOpenAI GPTMicrosoft M365 CopilotSalesforce AgentforceServiceNow NowAssistRAG architecturesScripting languagesCustomer-facing designCommunication skillsDocumentation skills

Required

3+ years of experience in software architecture, AI engineering, or Enterprise application integration roles

Bachelor's degree in Computer Science, Software Engineering, or related technical field (Master's preferred)

Proven experience architecting or integrating AI agent frameworks (e.g., OpenAI GPT, Copilot extensibility, Salesforce Agentforce, ServiceNow NowAssist)

Strong understanding of API-based and event-driven architectures, OAuth 2.0, and secure enterprise integration patterns

Solid knowledge of RAG (Retrieval-Augmented Generation), and prompt engineering concepts

Excellent communication and documentation skills; ability to explain complex technical designs to business and partner audiences

Passion for exploring new AI-driven integration paradigms and driving innovation in enterprise automation

Preferred

Experience with Microsoft, Salesforce, or ServiceNow ecosystems, especially AI extensibility models (plugins, connectors, copilots)

Hands-on experience in customer-facing solution design and demos

Some software development experience especially for scripting languages like python and JS

Benefits

Competitive compensation including stock-based options

Flexible PTO and paid holidays

401(k) with employer matching

Comprehensive Health insurance package including 100% employer-paid medical coverage

Up to 12 weeks of Parental Leave

Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid

Quarterly team events and companywide celebrations, frequent all Hands and Leadership Lunches

Open door policy, business casual dress code

Company

TeamViewer

Glassdoor3.5

TeamViewer is an all-in-one solution for remote access, support, collaboration, and desktop sharing over the Internet.

Founded in 2005

Göppingen, Baden-Wurttemberg, DEU

1001-5000 employees

https://www.teamviewer.com

H1B Sponsorship

TeamViewer has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (3)

2024 (1)